Damian Petruccelli
Melbourne,VIC
Summary
Innovative insurance professional skilled in developing strategic initiatives and enhancing operations. Committed to compliance and improving market presence, driving client engagement. Experienced in time management and delivering exceptional customer service while seeking to leverage diverse skills to support company growth.
Overview
31
31
years of professional experience
2
2
Certifications
Work History
Cyber Partner Protect Pty Ltd
Director of Innovations
Melbourne, VIC
07.2025 - 02.2026
- Achieved Cyber Insurance Specialist Certification to enhance industry knowledge.
- Facilitated collaboration between underwriters and Managed Services stakeholders to develop Fee Protection coverage.
- Assessed and optimized marketing strategies to align with company goals and initiatives.
Coverit Insurance Services Pty Ltd
Company Director
Melbourne, VIC
11.2019 - 07.2025
- Hands on strategic planning to enhance company growth and market presence.
- Engaged prospective client representatives via phone and in person to assess needs and propose tailored services and contracts, fostering initial trust and potential partnerships.
- Developed and maintained customer relationships to enhance loyalty and generate repeat business opportunities, contributing to stable revenue streams.
- Analyzed market trends to identify opportunities for business expansion and innovation.
- Streamlined operational processes to improve efficiency across the organization, reducing delays and optimizing resource allocation.
- Facilitated communication through Insurance underwriters across departments to ensure policies underwritten were addressing clients needs.
- Managed daily operational activities to support overall business functions. to ensure resource efficiency and productivity. to ensure efficient use of resources.
- Attended community events and professional conferences to cultivate a positive company image and network with representatives of other companies.
- Ensured compliance with applicable laws, regulations and policies.
- Identified potential areas of improvement within the organization and implemented changes accordingly.
Arrowsmith & Petruccelli Insurance Brokers Pty Ltd
Account Manager & Responsible Officer
Wantirna, VIC
03.1995 - 10.2019
- Negotiated policy terms and premiums with underwriters, improving client offerings and satisfaction.
- Developed comprehensive insurance solutions tailored to client needs.
- Analyzed client portfolios, identifying coverage gaps and risks to recommend tailored solutions.
- Assisted clients with claims processing and resolution efficiently.
- Facilitated communication between clients and insurance providers, resolving issues and streamlining claims processes.
- Maintained up-to-date knowledge of industry trends and regulations.
- Interviewed prospective clients to learn about financial needs and discuss existing coverage.
- Served as a point of contact for customers throughout the life cycle of their policies.
- Managed multiple accounts simultaneously, ensuring timely service delivery and client satisfaction.
- Conducted market research to identify competitive rates for clients.
- Built relationships with external parties, such as carriers, vendors, and regulators.
- Ensured compliance with all applicable laws and regulations.
- Performed administrative tasks such as preparing invoices, updating records.
- Provided information and answered questions via personal meetings, telephone calls, and email.
- Attended networking events to build new contacts in the industry.
- Participated in training sessions aimed at improving product knowledge.
- Handled numerous policy renewals annually.
- Coded claims forms and mediated disputes between carriers and clients.
- Utilized industry software tools such as rating engines and quoting systems.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
Education
Advanced Diploma - General Insurance Broking
National Insurance Broker Association
Sydney, NSW01-2008
Skills
- General insurance broking expertise
- Market scheme planning
- Cyber insurance knowledge
- Market analysis
- Strategic planning
- Project management
- Compliance oversight
- Customer relationship management
- Innovation strategy
- Operational efficiency
- Team leadership
- Stakeholder engagement
- Problem solving
- Effective communication
- Networking skills
- Resource management
- Adaptability
- Digital transformation
- Growth mindset
- Emerging technologies
References
- Andrew Simpson (Regional Manager) - Andrew.Simpson@resilium.com.au or 0418 246 735
- Simone Dosseter (Insuretech CEO)- simone@insurtechaustralia.org or 0458083131
Certification
Cyber Insurance Specialist Cert (CCIS)
Affiliations
Insuretech member (2024-2026)- advisor to tech innovators for industry
Timeline
Cyber Partner Protect Pty Ltd
Director of Innovations
07.2025 - 02.2026
Coverit Insurance Services Pty Ltd
Company Director
11.2019 - 07.2025
Arrowsmith & Petruccelli Insurance Brokers Pty Ltd
Account Manager & Responsible Officer
03.1995 - 10.2019
Advanced Diploma - General Insurance Broking
National Insurance Broker Association