Energetic technician trained to handle issues and remain level-headed at all times. Eager to learn and willing to take on any task. Pursuing a position where problem-solving and customer service skills can be well-utilized.
Overview
4
4
years of professional experience
Work History
Service Advisor
Torque Toyota
North Lakes, QLD
07.2024 - 07.2025
Assisted customers with service inquiries and vehicle maintenance needs.
Explained vehicle services and repair options to customers clearly.
Resolved customer concerns to enhance overall satisfaction with services.
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Prepared invoices for services rendered and collected payments from customers.
Technician Apprentice
Torque Toyota
North Lakes, QLD
06.2022 - 07.2025
Maintained tools and equipment to ensure proper functioning and safety standards.
Followed safety protocols diligently while working in fast-paced automotive environment.
Followed established protocols for quality assurance processes.
Carried out troubleshooting and repairing of defective parts.
Replaced worn or damaged parts as needed.
Technician Apprentice
Bridge Toyota
Darwin, Northern Territory
09.2021 - 06.2023
Supported vehicle repairs by preparing parts and organizing workstations efficiently.
Assisted technicians in diagnosing vehicle issues using specialized diagnostic tools.
Education
Certificate III in Light Vehicle Technologies -
Toyota Network Training
07-2025
First Aid -
Asset College
03-2024
CPR -
Life International Training
05-2025
LV Rescue -
Life International Training
05-2025
White Card -
Inscope Training
07-2025
Working at Heights & Confined Spaces -
Pinnacle Safety & Training
07-2025
GED -
Charles Darwin University
Darwin, NT
07-2021
Certificate II in Work & Vocational Pathways -
Clontarf Beach State Highschool
06-2018
Skills
Effective communication
Team collaboration
Time management
Customer service
Quality assurance
Equipment maintenance
Affiliations
Mixed martial arts
Health & fitness
Outdoor recreation
Travel
Accomplishments
David Bancroft, Workshop Controller - 0422 285 691