Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Damiano (Giada) Delpiazzo

Ormeau,QLD

Summary

Dynamic and compassionate professional with experience as an EMT at Red Cross, skilled in emergency medical care and patient assessment. Proven ability to foster strong relationships with clients while ensuring safety and cleanliness. Adept at managing stressful situations with patience, enhancing overall satisfaction and care quality in diverse environments.

Experienced with providing immediate medical care in emergency settings, demonstrating advanced skills in patient assessment and stabilization. Utilizes medical knowledge and critical thinking to deliver effective treatment under pressure. Track record of maintaining composure and clear communication, ensuring efficient teamwork and optimal patient outcomes.

Professional hospitality expert with background in front desk operations and guest relations. Skilled in managing reservations, handling customer inquiries, and providing exceptional service. Strong focus on teamwork and adaptability, ensuring smooth daily operations and high guest satisfaction. Known for reliability, communication skills, and ability to thrive in dynamic environments.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2023
2023
years of professional experience
1
1
Certification

Work History

EMT

Red Cross
02.2020 - 03.2022
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
  • Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.

Hotel Front Desk Clerk

Family Owned Hotel
06.2016 - 09.2016
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Maintained a clean and organized front desk area, creating a welcoming environment for guests.
  • Managed a high volume of calls, directing guests to appropriate departments and services.

Barn Worker

Farm Family
04.2016 - 10.2017
  • Collaborated with veterinary professionals to address complex health issues in a timely manner, ensuring optimal care for all animals housed within the facility.
  • Participated in staff training programs aimed at increasing overall skill sets required for efficient barn management.
  • Assisted in the safe birth of livestock, providing essential care during delivery processes.
  • Promoted animal comfort with routine grooming, hoof trimming, and cleanliness checks.
  • Facilitated efficient operations by maintaining accurate records on animal health, treatments, and feeding schedules.

Restaurant Waiter

Family Owned Restaurant
05.2018 - 09.2018
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Volunteer

Marie Curie Charity Case
05.2021 - 08.2021
  • Enhanced the effectiveness of local nonprofit organizations by providing ongoing volunteer support.
  • Boosted fundraising efforts by coordinating and participating in charity events and donation drives.
  • Promoted a positive image of the organization by representing it at community functions and networking events.
  • Provided essential support to new immigrants by offering language classes or translation assistance during appointments.
  • Facilitated workshops for community members on topics including health education, financial literacy, and job readiness skills.

Animal Sitter

Freelance
  • Enhanced pet-owner satisfaction by accommodating specific requests for pet care routines or special needs.
  • Provided personalized care for each pet, catering to individual needs and preferences.
  • Managed emergency situations effectively, contacting veterinarians or pet owners as appropriate to ensure prompt attention to any issues that arose.
  • Nurtured strong bonds with animals under my care, creating a sense of security for both the pets and their owners during times of separation.
  • Ensured animal safety by providing attentive supervision during playtime and walks.

Education

High School Degree - Accounting And Finance

Boselli Alberti
Italy
07-2022

Skills

  • Patience and calmness
  • Cleanliness maintenance
  • Stress reduction techniques
  • Safety precautions
  • Advanced life support

  • Cardiac monitoring
  • Emergency medical care
  • Obstetric emergencies
  • Trauma management
  • Leading horses

Certification

  • Advanced Emergency Medical Technician (AEMT) - National Registry of Emergency Medical Technicians (NREMT).
  • First Aid Certification - American Red Cross.
  • Bloodborne Pathogens Training – Occupational Safety and Health Administration certified providers.

Languages

English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Professional Working
German
Limited Working
French
Limited Working

Interests

  • Animal Care
  • Swimming
  • I have a passion for photography and editing photos
  • Baking
  • Designing and Printing 3D Models
  • Horseback Riding
  • Martial Arts
  • Crafting and DIY Projects
  • 3D artist
  • Musician

Timeline

Volunteer

Marie Curie Charity Case
05.2021 - 08.2021

EMT

Red Cross
02.2020 - 03.2022

Restaurant Waiter

Family Owned Restaurant
05.2018 - 09.2018

Hotel Front Desk Clerk

Family Owned Hotel
06.2016 - 09.2016

Barn Worker

Farm Family
04.2016 - 10.2017

Animal Sitter

Freelance

High School Degree - Accounting And Finance

Boselli Alberti
Damiano (Giada) Delpiazzo