Damien Holzhauser
Tregear , Sydney , NSW,NSW
Summary
Proven leader in strategic planning and operations management, I enhanced team performance and client satisfaction at Greentree and Sons Funeral Home. Skilled in project coordination and people management, I successfully negotiated and closed projects, boosting retention rates. My approach combines verbal communication prowess with a focus on achieving results, ensuring projects exceed goals without exceeding budgets.
Overview
2025
2025
years of professional experience
Work History
Funer Director Assistant
Greentree and Sons Fineral Home
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Ensuring the client was satisfied with the overall service.
Panel Beater
Bullbar Repair Center
- Inspected new parts and areas of repair to verify correctness and quality.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Replaced and repaired vehicle parts according to work order instructions.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Identified opportunities for cost savings through efficient inventory management and resource allocation.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Developed strong relationships with clients, leading to repeat business through excellent communication skills and follow-up care.
- Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.
- Tested and adjusted newly repaired vehicles to verify proper function.
Concrete Mixer Driver
Peircrete Concrete
02.2023 - Current
- Maintained safety standards throughout all phases of the restoration process, minimizing risks to workers and preserving structural integrity.
- Completed restoration projects within budget and on schedule through meticulous planning and organization.
- Monitored and evaluated progress of environmental restoration projects.
- Conducted regular site visits to monitor progress and ensure quality control, addressing any issues promptly.
- Educated clients about proper maintenance practices after completion of projects, prolonging the life of restored structures.
Traffic Controller
Roadwork Solutions
01.2022 - 01.2023
- Communicated with team members using hand signals and radios.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Conducted routine maintenance checks on traffic control devices to manage wear and tear.
- Ensured compliance with local regulations through the strict enforcement of traffic laws and permit requirements within construction zones.
- Identified potential safety hazards with audits and recommended improvements based on findings.
- Updated signage with correct speeds and delay warnings based on daily conditions.
- Worked with foreman to create effective temporary traffic control schemes.
- Routed traffic around construction sites for worker and driver safety.
- Stood for 4-12 hours with "Stop/Slow" paddle directing traffic.
- Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Trained new traffic controllers to properly use traffic control devices and apply best practices.
- Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
- Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
- Identified most efficient methods to improve traffic flow by analyzing traffic data.
- Tested and troubleshot malfunctioning equipment to maintain traffic control devices in optimum condition.
- Responded to citizen complaints to address community concerns and maintain public trust.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Expedited emergency response times by swiftly managing lane closures and rerouting traffic around accident scenes.
- Improved traffic flow by efficiently coordinating and directing vehicular movements at assigned intersections.
Mechanic
YNS Truck & Car Repairs
01.2020 - 10.2021
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Disassembled defective parts to make proper repairs.
- Inspected and tested equipment to locate worn and damaged parts.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
- Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
Window Installation Specialist
Worldwide Logistics
07.2014 - 12.2016
- Adhered to industry safety standards, maintaining a safe working environment for all team members.
- Developed custom solutions for unique client requests, demonstrating adaptability and attention to detail in challenging situations.
- Accurately took measurements and made calculations for precise cutting and fitting of material.
- Repaired plasterwork or wallboard around existing window frames or replaced unsalvagable frames.
- Regularly lifted pounds while working in extreme weather conditions or on heights greater than 100 feet.
- Installed various window types in both residential and commercial buildings.
Home Renovations
Crqigs Home Renovations
11.2011 - 10.2012
- Improved client satisfaction by consistently delivering on-time and within-budget home renovations.
- Demonstrated versatility in working across residential, commercial, industrial settings for diverse projects ranging from home renovations to large-scale public works undertakings.
- Successfully completed projects ranging from single-room makeovers to full-scale home renovations, showcasing versatility and ability to cater to diverse client needs.
- Supervised home renovations and repairs, ensuring timely completion within budget constraints.
- Developed strong relationships with patients'' families, addressing concerns and providing guidance on care plan implementation at home.
- Enhanced property value, conducted seasonal maintenance tasks to keep home in pristine condition.
Thermo Restoration
Kingloc Commercial Fridge&freezer
05.2010 - 10.2011
- Maintained safety standards throughout all phases of the restoration process, minimizing risks to workers and preserving structural integrity.
- Completed restoration projects within budget and on schedule through meticulous planning and organization.
- Monitored and evaluated progress of environmental restoration projects.
- Conducted regular site visits to monitor progress and ensure quality control, addressing any issues promptly.
- Educated clients about proper maintenance practices after completion of projects, prolonging the life of restored structures.
Education
Certificate III - Warehousing And Inventory Management
Certificate 3 Warehouse
Michinbury NSW02.2018
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Strategies and goals
- Project Coordination
- Customer Service
- Goal Setting
Timeline
Concrete Mixer Driver
Peircrete Concrete
02.2023 - Current
Traffic Controller
Roadwork Solutions
01.2022 - 01.2023
Mechanic
YNS Truck & Car Repairs
01.2020 - 10.2021
Window Installation Specialist
Worldwide Logistics
07.2014 - 12.2016
Home Renovations
Crqigs Home Renovations
11.2011 - 10.2012
Thermo Restoration
Kingloc Commercial Fridge&freezer
05.2010 - 10.2011
Funer Director Assistant
Greentree and Sons Fineral Home
Panel Beater
Bullbar Repair Center
Certificate III - Warehousing And Inventory Management
Certificate 3 Warehouse