Damien Power
Kaleen,ACT
Summary
I am an experienced leader with a strong focus on team collaboration, training and mentorship. Adept at managing operations, driving process improvements, and fostering positive work environment. Known for adaptability and reliability in meeting the ever changing needs in retail. Skilled in strategic planning, staff development, and performance management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Merchandise Department Manager
Costco Wholesale
10.2023 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs/ leave requests.
- Developed strong relationships with suppliers/ vendors/ buying teams, securing better deals and ensuring timely deliveries.
- Evaluated employee performance and conveyed constructive feedback to improve skills and performance management if required.
Merchandise Supervisor
Costco Wholesale
07.2020 - 10.2023
- Set schedules and delegated merchandising assignments to achieve demanding targets under tight deadlines.
- Assisted customers with inquiries or concerns, ensuring their satisfaction with store offerings or resolving any issues promptly.
- Communicating with the buying and marketing teams, to ensure that we have the right items, at the right price in the right quantity.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Ensured compliance with company policies, safety regulations, and local laws regarding merchandise handling and display.
Merchandise Stocker
Costco Wholesale
09.2018 - 06.2020
- Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
- Aided in efficient inventory control measures, identifying potential overstocks or shortages based on sales trends.
- Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.
Education
Associate of Science - Accounting
Canberra Institute of Tech
Canberra, ACT11-2017
Skills
- Team supervision
- Team leadership
- Training and mentoring
- Customer service
- Problem-solving
- Strategies and goals
Certification
Yellow Card - Scissor lift licence
References
Available on request
Timeline
Merchandise Department Manager
Costco Wholesale
10.2023 - Current
Merchandise Supervisor
Costco Wholesale
07.2020 - 10.2023
Merchandise Stocker
Costco Wholesale
09.2018 - 06.2020
Associate of Science - Accounting
Canberra Institute of Tech
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