DAMIEN PUCKRIDGE
Bordertown,SA
Summary
Knowledgeable automotive professional specializing in diesel vehicles. Background overhauling engines, troubleshooting system problems and replacing components. Proven strengths in time management, customer relations and problem-solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DIESEL TECHNICIAN/Territory Manager - Sales and Service
BRANDT
06.2017 - Current
- Improved overall vehicle performance by conducting comprehensive diesel engine diagnostics and repairs.
- Reduced vehicle downtime by implementing efficient preventive maintenance procedures for diesel engines.
- Enhanced workshop safety through consistent adherence to established protocols and guidelines.
- Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
- Streamlined inventory management by regularly updating parts records and placing timely orders as needed.
- Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
- Developed expertise in electronic control systems, enabling accurate troubleshooting of advanced diesel engine issues.
- Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.
- Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
- Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
- Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
- Troubleshot systems, traced problems and diagnosed root causes.
- Managed over numerous accounts within South East territory.
Territory Manager - Sales and Service
BRANDT
06.2017 - Current
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
- Improved customer satisfaction by providing exceptional product knowledge and technical support.
- Enhanced team performance by conducting regular training sessions and sharing best practices among colleagues.
- Mentored junior sales representatives through one-on-one coaching sessions and ongoing performance evaluations, fostering professional growth within the team.
- Established a consistent follow-up system that ensured timely communication with clients after initial interactions.
- Successfully resolved conflicts between clients or internally among team members, maintaining a positive work environment and promoting collaboration.
- Researched competitor activity and used findings to develop sales growth strategies.
- Established successful account relationships by building rapport and maintaining consistent communication.
Education
No Degree - Diesel Mechanics
THE MTA GROUP GROUP TRAINING
Bordertown, SA05.2019
Skills
- Fluid adjustments
- Preventive Maintenance
- Inspection procedures
- Fleet Management
- Overhauling engines
- Drivability testing
- Work Order Interpretation
- Calibration
- Troubleshooting skills
- Workplace Safety
- Job Tracking
- Performing repairs
- ABS systems knowledge
- Parts Replacement
- Chassis understanding
- Vehicle repairs
- Welding and fabrication
- Team Collaboration
- Pneumatic Systems
- Service Documentation
- Advanced Diagnostics
- Diesel Engine Expertise
- Hydraulic Systems Proficiency
- Gearbox Servicing
- Cooling System Service
- Drive Shaft Maintenance
- Battery Maintenance
- Turbocharger Repair
- Steering and Suspension
- Diesel Emissions Control
- Exhaust system repair
- Clutch Repair
- Chassis Alignment
- Fuel System Repair
- Powertrain Service
- Electronic Control Modules
- Drivetrain Components
- Transmission Troubleshooting
- Steering Mechanisms
- Visual Inspection
- Safety Examination and Adjustment
- Dimensional Verification
- Wheel Bearings
- Fuel Injection Systems
- Decision-Making
- Critical Thinking
Certification
- Heavy Vehicle (HC) License - Current
- Perform High Risk License - Current
- Elevating work Platform License - Current
- Refrigerant License - Current
- Working at Heights License - Current
- TSHA Trained Operator gold card License - Current
Additional Information
- Experienced Farmer - Family Farm - Cropping/spray/stock
- Member of the CFS / Captain of Edillilie
- Coached Football and played
Timeline
DIESEL TECHNICIAN/Territory Manager - Sales and Service
BRANDT
06.2017 - Current
Territory Manager - Sales and Service
BRANDT
06.2017 - Current
No Degree - Diesel Mechanics
THE MTA GROUP GROUP TRAINING
- Heavy Vehicle (HC) License - Current
- Perform High Risk License - Current
- Elevating work Platform License - Current
- Refrigerant License - Current
- Working at Heights License - Current
- TSHA Trained Operator gold card License - Current
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