Ambitious restaurant manager with a proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Majnu Shisha Lounge And Bar
Hoppers Crossing, VIC (On-Site)
02.2021 - Current
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations, and procedures.
Reconciled cash and credit card transactions to maintain accurate records.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Warehouse Employee
LF Logistics
Derrimut, VIC (On-Site)
02.2022 - 08.2022
Prepared orders for shipment by picking, packing, and labeling merchandise.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Checked packages and merchandise for damage and notified vendors.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Cleaning Crew Member
BIC
Melbourne, VIC (On-Site)
01.2021 - 11.2021
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals, and materials properly and with caution.
Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Emptied trashcans and transported waste to collection areas.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Sandwich Artist
SUBWAY®Restaurants
Melbourne, VIC (On-Site)
09.2019 - 11.2021
Kept workplace clean and organized in line with restaurant policies.
Greeted guests, promoted specials, and took orders.
Prepared and presented food in compliance with health and safety guidelines.
Trained team members to prepare sandwiches and other items according to instructions.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Kept kitchen, counter and dining areas cleaned and sanitized.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Senior Sandwich Artist
SUBWAY®Restaurants
Southbank, VIC (On-Site)
09.2019 - 06.2020
Kept workplace clean and organized in line with restaurant policies.
Monitored inventory and requisitioned low-stock items.
Operated manual and electric appliances to peel, slice, and trim food.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Greeted guests, promoted specials, and took orders.
Education
Bachelor of Science - International Business Management
Swinburne University of Technology
Melbourne, VIC
08.2023
Skills
Revenue Optimization
Verifying Time Sheets
Organization and Categorization
Product Sales and Promotion
Logistics
Health and Safety Standards
Professional Relationships
Supplier Relations
Managing Employee Relations
Managing Cash Register
Time Management
Staff Management
Certification
Certificate IV Disability, Manual Handling and First Aid
Timeline
Warehouse Employee
LF Logistics
02.2022 - 08.2022
Restaurant Manager
Majnu Shisha Lounge And Bar
02.2021 - Current
Cleaning Crew Member
BIC
01.2021 - 11.2021
Sandwich Artist
SUBWAY®Restaurants
09.2019 - 11.2021
Senior Sandwich Artist
SUBWAY®Restaurants
09.2019 - 06.2020
Bachelor of Science - International Business Management
Restaurant Managing Partner/ General Manager at Island wing Company restaurantRestaurant Managing Partner/ General Manager at Island wing Company restaurant