Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Focused on customer satisfaction and team productivity.
Overview
6
6
years of professional experience
Work History
Crew Team Member
El Jannah
01.2024 - Current
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Invigilator
IDP Education
06.2022 - 12.2023
Collaborated with fellow invigilators to maintain a high standard of professionalism throughout the examination process.
Supported student wellbeing during exams by addressing concerns and providing appropriate guidance as needed.
Streamlined the administration of exams by efficiently organizing testing materials and maintaining detailed records.
Improved exam security by implementing strict invigilation procedures and monitoring student behaviour.
Communicated clearly with students about exam rules and expectations, minimizing confusion and potential misconduct.
Sales Executive
Chinar Forge
07.2018 - 05.2022
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Established and maintained positive relationships with vendors to determine product availability and quality.
Developed sales strategy based on research of consumer buying trends and market conditions.
Education
Bachelor of Science - I.T
GNDU
Jalandhar, Punjab, India
05.2016
Skills
Customer Engagement
Cash Handling
Food handling
Customer Service
Creativity and Innovation
Team Player
Cleaning and organization
Timeline
Crew Team Member
El Jannah
01.2024 - Current
Invigilator
IDP Education
06.2022 - 12.2023
Sales Executive
Chinar Forge
07.2018 - 05.2022
Bachelor of Science - I.T
GNDU
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