Damon Begley
Cairns,QLD
Summary
As a senior-grade student, I have had the opportunity to accomplish many achievements, personal and professional. Attending multiple inter-QLD competitions for sport, I have met many new people and come along way in my level of social life. I believe all individuals should have the opportunity to travel, explore and learn more new things especially students my age.
As a member of the Cairns Volleyball Association, I take place in helping individuals by coaching the sport and learn the skills. Head Bartender at German Club Cairns, adept in staff training and supervision, and excelling in customer service. Increased loyalty through exceptional rapport with patrons. Expert in alcohol safety, significantly minimizing loss and ensuring guest safety. Proven track record in resolving complaints efficiently, boosting establishment's service reputation.
Overview
3
3
years of professional experience
Work History
Volleyball Coach
Cairns Volleyball Association
01.2023 - Current
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
- Expanded community outreach with youth volleyball clinics, increasing youth participation in the sport.
Head Bartender
German Club Cairns
07.2021 - Current
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Trained 2 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Cairns State High School
Cairns, QLD11.2025
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Attentive service
- Strong Communication Skills
- Customer Service
- Sanitation
- Hospitality service expertise
- Outgoing Personality
- Staff Management
- Food Service
- Engaging personality
- Performance Improvement
- Handling Difficult Customers
- Complex Problem-Solving
- Clear and effective communication
- Changing beer kegs
Timeline
Volleyball Coach
Cairns Volleyball Association
01.2023 - Current
Head Bartender
German Club Cairns
07.2021 - Current
High School Diploma -
Cairns State High School
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