- Team Sports
- High-Intensity Interval Training
- Gym Workouts
- Personal Development and Self-Improvement
- Motor Racing
- Spending time with family
Damon Reardon
Chelsea Heights,VIC
Summary
Dynamic leader with a proven track record at Ivoclar, adept in sales performance coaching and client relations. Excelled in relationship building, negotiation, and pipeline management, significantly enhancing sales revenue. Leveraged Microsoft Excel for strategic planning, ensuring a postitive increase in market share. Renowned for integrity, honesty, and fostering team success through expert mentorship.
Sales professional skilled in strategic planning and team leadership, committed to achieving outstanding results. Known for fostering collaborative environments and adapting to market changes. Proficient in building client relationships and executing sales strategies that drive business growth.
Experienced with strategic sales planning and execution. Utilizes team leadership and client relationship management to drive revenue growth. Track record of developing and implementing successful sales strategies that align with business objectives.
Sales leader with proven track record in driving revenue growth and fostering team collaboration. Skilled in strategic planning, client relationship management, and market analysis. Known for flexibility in adapting to changing business needs and consistently delivering results. Strong communicator who inspires team performance and aligns sales strategies with organizational goals.
Adept individual with more than 15 years working as Manager responsible for generating 205% growth over the same period in revenue-generating business.
Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
32
32
years of professional experience
Work History
Head of Sales Pacific
Ivoclar
01.2018 - Current
- Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
- Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
- Launched new products successfully by collaborating with cross-functional teams and executing comprehensive go-to-market plans.
- Managed key accounts effectively, ensuring ongoing satisfaction while identifying upsell opportunities to drive additional revenue growth.
- Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
- Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
- IRegularly exceeded monthly targets for both individual and team-wide performance benchmarksi.
- Led a high-performing sales team to consistently exceed quotas and achieve top rankings within the company.
- Developed strong client relationships for improved customer satisfaction and repeat business.
- Analyzed market trends to identify new opportunities for business expansion and growth.
- Expanded market share with targeted sales initiatives and strategic partnerships.
- Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
- Conducted regular territory analyses to ensure optimal resource allocation and maximum coverage of target markets.
- Mentored junior sales staff, fostering professional growth and contributing to overall team success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Monitored daily sales performance and provided feedback to each team member.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Scheduled and monitored sales team members' workloads to meet customer needs.
- Developed and implemented incentive programs to increase sales and customer loyalty.
National Sales and Equipment Manager
Ivoclar
05.2003 - 12.2018
- Trained team members effectively to maintain consistent productivity.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Conducted comprehensive market research to identify new opportunities and trends.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Police Officer
New Zealand Police
11.1999 - 04.2003
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Sales Specialist Equipment
Ivoclar
01.1996 - 10.1999
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Increased sales revenue by developing and implementing strategic sales plans.
Customer Services Representative
Ivoclar
03.1993 - 12.1995
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
No Degree - Sales Skills
AUT
Auckland No Degree - Advanced Selling Skills
AUT
Auckland, New Zealand No Degree - Sales Management
AUT
Auckland, New Zealand No Degree - Diploma in Policing
Victoria University
Wellington, New Zealand MBA - Business
Massey University
Auckland, New Zealand 11-2014
Skills
- Sales Performance Coaching
- Client relations
- Integrity and honesty
- Problem resolution
- Sales operations
- Upselling and cross selling
- Relationship building and management
- Negotiation expertise
- Pipeline management
- Inventory and restocking
Interests
Timeline
Head of Sales Pacific
Ivoclar
01.2018 - Current
National Sales and Equipment Manager
Ivoclar
05.2003 - 12.2018
Police Officer
New Zealand Police
11.1999 - 04.2003
Sales Specialist Equipment
Ivoclar
01.1996 - 10.1999
Customer Services Representative
Ivoclar
03.1993 - 12.1995
No Degree - Sales Skills
AUT
No Degree - Advanced Selling Skills
AUT
No Degree - Sales Management
AUT
No Degree - Diploma in Policing
Victoria University
MBA - Business
Massey University
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