Damon Paulo Magele

• Maintained accurate inventory records using computerized tracking systems.
• Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
• Ensured safety protocols were followed at all times while operating machinery.
• Followed established guidelines for picking orders accurately.
• Processed returns of defective merchandise as required.
• Maintained stock levels in accordance with company policies.
• Packaged items carefully using protective materials like bubble wrap or foam sheets.

• Assisted customers with opening new accounts, answering inquiries, and processing transactions.
• Provided customer service by responding to emails and phone calls in a timely manner.
• Updated customer information into the database after verifying its accuracy.
• Maintained an up-to-date knowledge of bank products, services, policies, and procedures.
• Researched customer inquiries and resolved issues efficiently.
• Provided guidance to customers regarding online banking features and functions.

Hired as a part time cleaner and then went on to front counter customer service serving customers in a busy environment during busy periods. Helped with training of new cleaning staff and closing procedures.