Hasitha Ubeysekara
Quality Control Officer
Willetton,WA
Summary
Proven Quality Control Officer with a robust background in quality management systems and a keen eye for product inspection. At Steggles Pty Ltd, enhanced inspection protocols, leading to a 15% improvement in product quality. Skilled in staff training and customer service, demonstrating a strong ability to improve processes and team efficiency.
Overview
16
16
years of professional experience
Work History
Quality Control Officer
Steggles Pty Ltd
03.2020 - Current
- Quality inspection of poultry products
- Administrative work in the QA department
Authorised Officer
Department of Immigration and Emigration Sri Lanka
12.2008 - 07.2018
- Coordinate activities of the United Nations High Commissioner for Refugees (UNHCR) and the Human Rights Commission of Sri Lanka and other UN agencies
- Review client background information, interview clients to obtain case history and prepare intake reports
- Assist clients to sort out options and develop plans of action
- Refer clients to other social services and coordinate with relevant Embassies and High Commissions
- Counsel clients using professional counsellors and supervise their activities and assist in pre-release and release planning
- Assist clients to apply for court visas, liaise with Embassies, High Commissions & airline companies to finalise travel plans for repatriation
- Coordinate with relevant law enforcement, prison and court officials to assist clients
- Study materials such as original texts and transcripts of recorded spoken material using translators and interpreters to assist clients for early repatriation, identify victims and assist court proceedings
- Participate in the selection and admission of clients to appropriate programs
- Implement life skills workshops, substance abuse treatment programs, behavior management programs, youth services programs and other community and social service programs under the supervision of the Assistant Controller Investigations and other relevant government agencies
- Meet with clients to assess their progress, give support and discuss any difficulties or problems
- Provide crisis intervention and emergency shelter services for persons in need of assistance such as human trafficking victims
- Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
- Maintain & report on statistics for purposes of evaluation and research
- Assemble historical data using Border Control Reports, Migration Intelligence Reports; Visa Records; Client Profiles, Trends and Statements; Archives; Court Records; Diaries; Newspaper files and other materials to take evidence-based decisions
- Prepare and present research findings to management and other relevant agencies
- Supervise other support workers and coordinate with head office and Detention Center
Education
Master of Business Administration - International
Edith Cowan University
Perth12.2020
Masters - Human Rights
Curtin University of Technology
Perth12.2014
Masters - Food Science and Technology
University of Sri Jayewardenepura
Sri Lanka01.2008
Bachelor of Science - Microbiology (2nd Class Honours)
University of Kelaniya
Sri Lanka01.2004
Skills
- Mechanically inclined
- Customer service
- Quality management systems
- Visual inspection
- Customer focus
- Technical drafting
- Product inspection
- Reporting
- Staff training
- Quality control analysis
References
- Krutikaben Patel, Quality Assurance Supervisor, Steggles Pty Ltd, 116 Howe Street, Osborne Park, WA, 6017, 0406442924, Patelkrutika76@gmail.com
- Meera Brigit Babu, Quality Assurance Coordinator, Steggles Pty Ltd, 116 Howe Street, Osborne Park, WA, 6017, 0452526404, Meera.Babu@baiada.com.au
Timeline
Quality Control Officer
Steggles Pty Ltd
03.2020 - Current
Authorised Officer
Department of Immigration and Emigration Sri Lanka
12.2008 - 07.2018
Master of Business Administration - International
Edith Cowan University
Masters - Human Rights
Curtin University of Technology
Masters - Food Science and Technology
University of Sri Jayewardenepura
Bachelor of Science - Microbiology (2nd Class Honours)
University of Kelaniya
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