Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dan Doherty

Narangba

Summary

Dynamic General Manager with a proven track record at Envirotech Treatment Systems, excelling in operations management and leadership. Enhanced sales revenue through strategic initiatives and relationship building, while fostering a high-performing team culture. Skilled in budget management and problem resolution, driving organizational growth and efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Envirotech Treatment Systems
03.2024 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Sales Operations Manager QLD

Envirotech Treatment Systems
08.2023 - 03.2024
  • Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
  • Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
  • Played an integral role in launching new products successfully into the market through targeted sales efforts and promotional activities.
  • Streamlined communication channels between sales and product development teams, leading to quicker resolution of customer feedback issues.

Service Manager

J&D Contracting
06.2022 - 08.2023
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
  • Developed comprehensive training program for new hires, ensuring high level of competence and adherence to company standards.
  • Analyzed service reports to identify areas of improvement.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.

Carpenter Apprentice

Lux Build
01.2018 - 06.2022
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Read and interpreted plans to follow specifications of projects.

Arrears State Manager

Radio Rentals
06.2016 - 12.2017
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Conducted regular performance reviews, identifying strengths and areas for improvement in staff performance.
  • Provided ongoing training and development opportunities for staff members, fostering a culture of continuous learning and growth.
  • Coordinated staff development plans to build empowered, confident and knowledgeable team.

Arrears Manager

Radio Rentals
02.2015 - 06.2016
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Warehouse Manager

Radio Rentals
04.2013 - 02.2016
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Maintained a safe work environment by enforcing strict adherence to WHS guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

Education

Certificate III - Carpentry

TAFE QLD
QLD
09-2021

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Efficient multi-tasker
  • Effective leader
  • Staff management
  • Relationship building
  • Goal setting
  • Time management
  • Training and coaching
  • Process improvements
  • Project management
  • Troubleshooting expertise

Certification

  • Cert III in Warehouse Iogistics

Timeline

General Manager

Envirotech Treatment Systems
03.2024 - Current

Sales Operations Manager QLD

Envirotech Treatment Systems
08.2023 - 03.2024

Service Manager

J&D Contracting
06.2022 - 08.2023

Carpenter Apprentice

Lux Build
01.2018 - 06.2022

Arrears State Manager

Radio Rentals
06.2016 - 12.2017

Arrears Manager

Radio Rentals
02.2015 - 06.2016

Warehouse Manager

Radio Rentals
04.2013 - 02.2016

Certificate III - Carpentry

TAFE QLD

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Dan Doherty