Dan Doherty
Narangba
Summary
Dynamic General Manager with a proven track record at Envirotech Treatment Systems, excelling in operations management and leadership. Enhanced sales revenue through strategic initiatives and relationship building, while fostering a high-performing team culture. Skilled in budget management and problem resolution, driving organizational growth and efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Envirotech Treatment Systems
Wamuran, QLD
03.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Sales Operations Manager QLD
Envirotech Treatment Systems
Wamuran, QLD
08.2023 - 03.2024
- Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Played an integral role in launching new products successfully into the market through targeted sales efforts and promotional activities.
- Streamlined communication channels between sales and product development teams, leading to quicker resolution of customer feedback issues.
Service Manager
J&D Contracting
Petrie, QLD
06.2022 - 08.2023
- Hired, trained and supervised team of service staff members to meet business goals.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Developed comprehensive training program for new hires, ensuring high level of competence and adherence to company standards.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
Carpenter Apprentice
Lux Build
Narangba, QLD
01.2018 - 06.2022
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Read and interpreted plans to follow specifications of projects.
Arrears State Manager
Radio Rentals
Morayfield, QLD
06.2016 - 12.2017
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Conducted regular performance reviews, identifying strengths and areas for improvement in staff performance.
- Provided ongoing training and development opportunities for staff members, fostering a culture of continuous learning and growth.
- Coordinated staff development plans to build empowered, confident and knowledgeable team.
Arrears Manager
Radio Rentals
Morayfield, QLD
02.2015 - 06.2016
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Warehouse Manager
Radio Rentals
Morayfield, QLD
04.2013 - 02.2016
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Maintained a safe work environment by enforcing strict adherence to WHS guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Education
Certificate III - Carpentry
TAFE QLD
QLD09-2021
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Effective leader
- Staff management
- Relationship building
- Goal setting
- Time management
- Training and coaching
- Process improvements
- Project management
- Troubleshooting expertise
Certification
- Cert III in Warehouse Iogistics
Timeline
General Manager
Envirotech Treatment Systems
03.2024 - Current
Sales Operations Manager QLD
Envirotech Treatment Systems
08.2023 - 03.2024
Service Manager
J&D Contracting
06.2022 - 08.2023
Carpenter Apprentice
Lux Build
01.2018 - 06.2022
Arrears State Manager
Radio Rentals
06.2016 - 12.2017
Arrears Manager
Radio Rentals
02.2015 - 06.2016
Warehouse Manager
Radio Rentals
04.2013 - 02.2016
Certificate III - Carpentry
TAFE QLD