Dan Goggin
Adelaide,South Australia
Summary
Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enjoy a challenge and working as part of team. Excited for a new challenge.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Recruiter
DATADOG
05.2021 - 01.2023
- Wrote and posted technical job descriptions
- Used Boolean searches to develop applicant portfolios for expected openings.
- Interviewed candidates using different interview methods and approaches.
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Collaborated with HR leadership regarding candidate salary determinations.
- Utilized various online and offline sources to find talented technical candidates and prepare for screening process.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Business Development and Recruiting Manager
PREMIER EDUCATION PARTNERS
10.2017 - 07.2019
- Experienced in managing high volume inbound and outbound leads
- Skilled in partner and affiliate on-boarding management
- Proficient in CSAT resolution and response management
- Strong digital marketing management abilities across web and social media
- Expertise in partner prospecting, engagement, and relationship management
- Track record of growing affiliate revenue by 112% on a year-on-year basis.
Waiter and Bartender
Walter Raleigh Hotel
05.2016 - 01.2019
- Trained new staff members on company policies and procedures.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Pushed, pulled and transported large loads and objects.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Informed customers about daily and seasonal specials.
Deli Counter Clerk
Centra
05.2013 - 06.2016
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Lifeguard and Reception Staff
Club Vitae
06.2011 - 05.2013
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Responded to patron incidents in professional and timely manner.
- Educated patrons on safety protocols and enforced safety rules.
- Provided friendly customer service to guests and addressed concerns.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Recorded daily activity logs and incident reports for tracking purposes.
Education
Master of Arts - Public Relations And New Media
Munster Technological University
Cork, Ireland10.2018
Skills
- Food Preparation
- Cooking
- Beverage Preparation
- Product Merchandising
- Food Running
- Cash Handling
- Product Rotation
- Interactive Communication Skills
- Data Entry
- Hospitality Service Expertise
- Heavy Lifting
- Inventory Counts
- Cleaning and Sanitizing
E D U C A T I O N
Masters Degree, Public Relations & Media, Munster Technological University, 2017-01-01, 2018-12-31
Accomplishments
- Achieved 233.33% of KPI in last quarter working at Datadog
- 1 of 3 top performers out of 200+ members in my department for H2 of 2023
Certification
- New South Wales White Card
- Full Driving License
- Tech Recruitment Certified Professional
- Beginners Guide to Data and Data Analytics
Tennis
Played competitively as a teenager but now I very much enjoy the social element of tennis and have used it to make friends and build relationships.
Timeline
Technical Recruiter
DATADOG
05.2021 - 01.2023
Business Development and Recruiting Manager
PREMIER EDUCATION PARTNERS
10.2017 - 07.2019
Waiter and Bartender
Walter Raleigh Hotel
05.2016 - 01.2019
Deli Counter Clerk
Centra
05.2013 - 06.2016
Lifeguard and Reception Staff
Club Vitae
06.2011 - 05.2013
Master of Arts - Public Relations And New Media
Munster Technological University
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