Digital Marketing Manager | IT Specialist | Web Developer
Merrimac
Summary
Results-driven Digital Marketing Manager with 14+ years scaling D2C/B2B revenue through integrated marketing strategies and technical innovation. Achieved 8x-12x Return on Ad Spend (ROAS) managing $150K annual ad spend while leading full-stack development and ERP implementation. Expertise in Google Ads, Meta advertising, Search Engine Optimization, email marketing, and marketing analytics. Successfully scaled ThreeSixty Fans from $400K to $3.5M annual revenue, culminating in strategic acquisition.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Digital Marketing & IT Manager
ThreeSixty Fans (Thompson Group)
06.2019 - 01.2025
Led complete digital transformation and growth strategy for premium ceiling fan D2C/B2B business, culminating in successful company acquisition.
Revenue Growth: Scaled combined revenue from $400K to $3.5M annually (775% growth) through integrated digital marketing strategies and technical optimization
Marketing Excellence: Achieved 8x-12x Return on Ad Spend (ROAS) managing $150K annual budget across Google Ads and Meta platforms with $55-$65 Customer Acquisition Cost (CAC) and $760 Average Order Value
Conversion Rate Optimization: Implemented A/B testing and landing page optimization strategies achieving 4.8/5 customer satisfaction rating and improved Marketing Qualified Lead (MQL) conversion rates
Technical Innovation: Architected NetSuite ERP integration with WooCommerce, eliminating data entry errors and reducing order processing time by 80%
Marketing Attribution: Developed custom Fan Match Quiz Tool improving customer experience and purchase accuracy through enhanced marketing attribution tracking
IT Leadership: Served as sole IT Manager for 10-14 staff, managing self-hosted VPS, security protocols, and Microsoft 365 environment
Content Marketing: Produced all marketing assets for 200+ SKUs including product photography, video content, technical manuals, and data sheets supporting SEO strategy
Brand Development: Led comprehensive brand strategy and visual identity development driving organic Search Engine Optimization and Pay-Per-Click campaign performance
Web Developer & Marketing Coordinator
Crestwind Fans / MyFan Pty Ltd
01.2012 - 01.2019
Evolved from development-focused role to integrated marketing strategy, establishing foundational business model later scaled at ThreeSixty Fans.
Platform Development: Developed and maintained Magento-based e-commerce platform for MyFan brand with integrated marketing analytics and conversion tracking
Marketing Strategy: Pioneered pull-through marketing strategy successfully promoting D2C sales while driving B2B wholesale demand through targeted digital campaigns
Business Model Innovation: Established foundational D2C/B2B business model and marketing frameworks including email marketing automation and customer segmentation
Performance Analytics: Developed custom reporting solutions for marketing ROI analysis and Customer Acquisition Cost optimization
Warehouse Assistant & Junior Web Developer
Fan Galleries Australia
01.2010 - 01.2012
Entry-level hybrid role combining warehouse operations with web development while completing university studies.
Web Development: Maintained and enhanced company HTML/CSS website implementing Search Engine Optimization best practices beyond primary responsibilities
E-commerce Operations: Gained foundational e-commerce operations and customer service experience supporting conversion rate optimization initiatives
Technical Growth: Transitioned to full-time technical and marketing role upon graduation, demonstrating rapid skill development in digital marketing fundamentals
Education
Bachelor of Information Technology - Information Technology
Full-stack Development (PHP, React, JavaScript, TypeScript) - WordPress/WooCommerce - NetSuite Administration - Microsoft 365 Administration - VPS/Server Management - API Integrations - Database Management - Marketing Automation
Creative & Design
Adobe Creative Suite (10+ years) - Photoshop, Illustrator, InDesign, Lightroom - Video Production - Product Photography - Digital Asset Creation - Brand Development
Business Intelligence
Power BI Reporting - Data Analysis - Performance Analytics - Process Automation - Cross-platform Integrations - Marketing ROI Analysis
KEY DIFFERENTIATORS
Full-Stack Marketing Technology: Unique ability to implement and optimize complex marketing tech stacks while analyzing performance data for maximum Return on Ad Spend (ROAS)
Revenue-Focused Growth: Proven track record scaling businesses through integrated digital marketing strategies, Search Engine Optimization, and technical innovation
Cross-Platform Expertise: Advanced proficiency across Google Ads, Meta advertising, email marketing, marketing automation, and Conversion Rate Optimization platforms
Strategic & Technical Integration: Bridges marketing strategy with hands-on technical implementation, delivering measurable business growth and improved Customer Acquisition Cost (CAC)
Timeline
Digital Marketing & IT Manager
ThreeSixty Fans (Thompson Group)
06.2019 - 01.2025
Web Developer & Marketing Coordinator
Crestwind Fans / MyFan Pty Ltd
01.2012 - 01.2019
Warehouse Assistant & Junior Web Developer
Fan Galleries Australia
01.2010 - 01.2012
Bachelor of Information Technology - Information Technology