Dan Hughes
Bondi,NSW
Summary
I am a Motivated and organised individual with expertise using equipment, hand tools and power tools to complete tasks quickly and tp a high standard. Committed to bringing hardworking mentality and mechanical skills to workplace.
I communicate clearly, listen effectively and keep calm under pressure which makes me an exceptional team member, but I also work confidently under my own initiative. I am a reliable, trustworthy and a positive individual, who would like to develop my skills, expand my knowledge and build a successful career.
Overview
9
9
years of professional experience
Work History
Customer Loyalty Marketing Apprentice
Worcester Bosch
09.2021 - 09.2023
- Performed market analysis and researched latest trends.
- Assisted in managing corporate social media channels.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Tracked and analysed web analytics with Google Analytics to recommend proactive adjustments to strategies.
- Wrote copy for social media posts, promotional emails and other marketing collateral.
- Collected and analysed Web metrics such as visits, time on site and page views per visit.
- Created, tested and sent out app notifications to notify customers of new promotions we had running.
- Regularly updated the Customer Loyalty portal such as; news articles, word changes and new content, image library and more.
Labouring
Taylor Made Loft Conversion Specialists
03.2021 - 08.2021
- Adapted to different environments and different line of work quickly.
- Skilled in using diverse power tools safely and efficiently.
- Ensuring I wore the right protective clothing: workwear trousers and steel toe boots.
- Handle demolition tools and dispose of waste so the site is ready for the next stage.
- Swiftly loaded, unloaded and lifted building material such as wooden joists, steel beams, tiles and wooden flooring.
- Carefully measured and cut wooden joists to support the loft.
- Assisted with flooring and roof tiling.
- Marked, leveled and cut the insulation to ensure a flush finish against the wooden joists.
Photographic Advisor
Boots
01.2017 - 01.2021
- Adapted to the higher volumes of responsibility, to ensure the machines are working everyday.
- Deliver an excellent customer experience, which has resulted in many customer compliments.
- Adeptly handled a number of inbound and outbound calls per day, answering customers queries.
- Use of the photo lab and dark room to develop and process films by hand.
- Assembling canvases from scratch, following technical and manual procedures.
Boots.com Order & Collect
Boots
04.2020 - 12.2020
- Adapted to the an ever-changing environment to enable Boots to meet a 180% increase in online orders.
- Accurately and efficiently picked and despatched online orders, exceeding all predicted targets.
- Responsibly supervised a team to ensure the consistent and smooth functioning of the scheduled day.
- Handled the day to day deliveries, ensuring there were no delays or further complications.
- Generated the Royal Mail Manifest at the end of each day, so the orders can be tracked and shipped without additional charges or delays.
Customer Assistant
Boots
10.2014 - 01.2017
- Providing customers with correct advice in relation to a variety of product areas, understanding specific needs and turning objections into sales opportunities.
- Up selling Boots branded products to meet specific weekly targets.
- Serving customers quickly and efficiently.
- Tackling customer complaints and queries with a positive demeanour in a calm, friendly and positive manner.
- Assisted in training new members of staff.
- Managing stock counts, ensuring store has sufficient quantity of each item and tracking stock.
- Quality checking items and ensuring display areas are presentable for customers.
- Customer facing role, using clear concise communications to answer customer queries.
Education
Worcester, England
Skills
Professional
- Communication
- Heavy Lifting
- Problem-Solving
- Power tools
- Building Relationships
- Customer Service
- Self Motivated
- Attention to Detail
- Social Networking
- Organising, Prioritising and Multi-tasking
- Time Management
- Microsoft Office 365
- Google Analytics
Timeline
Customer Loyalty Marketing Apprentice
Worcester Bosch
09.2021 - 09.2023
Labouring
Taylor Made Loft Conversion Specialists
03.2021 - 08.2021
Boots.com Order & Collect
Boots
04.2020 - 12.2020
Photographic Advisor
Boots
01.2017 - 01.2021
Customer Assistant
Boots
10.2014 - 01.2017
Worcester, England
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