Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Veterinary Nurse
Racecourse Road Veterinary Clinic
2022.11 - Current
Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
Collaborated with veterinary team members to provide comprehensive care for patients in a fast-paced environment.
Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
Maintained accurate medical records for efficient patient care and treatment followup.
Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
Administered prescribed medications to patients under direct supervision of veterinarians, ensuring proper dosages and adherence to treatment plans.
Ensured effective recovery after surgical procedures through diligent post-operative monitoring and care of patients.
Increased client satisfaction with timely communication regarding their pets'' health status and any necessary follow-up appointments.
Performed laboratory tests to assist veterinarins in diagnosing illnesses and monitor ongoing treatment progress.
Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
Trainee Veterinary Nurse
Our Vet
2019.12 - 2022.12
Improved clinic efficiency by maintaining clean and organized treatment areas, exam rooms, and laboratory spaces.
Streamlined appointment scheduling by managing the front desk operations and ensuring timely communication with clients.
Built strong relationships with clients through attentive listening skills, empathy, and professional demeanor during visits.
Filed daily progress records, surgery logs, x-ray logs, and routine records.
Enhanced patient care by assisting veterinarians with surgical procedures and treatments.
Promoted client education by explaining preventive care measures, medication instructions, and post-surgical care guidelines.
Demonstrated excellent restraint techniques ensuring the safety of both animals and staff during examinations or procedures.
Supported veterinarians in diagnostic procedures such as taking x-rays and collecting samples for laboratory testing.
Sales Assistant
Bestfriends
2019.05 - 2019.12
Increased sales by building strong customer relationships and providing excellent service.
Boosted store revenue through upselling and cross-selling techniques.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Collaborated with team members to achieve a cohesive and efficient store environment.
Executed visual merchandising strategies to attract customers and drive sales.
Managed efficient cash register operations.
Created inviting environment for customers by maintaining store organization and cleanliness.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Assisted customers with prompt and polite support in-person and via telephone.
Team Member
Kemizo Family Entertainment Centre
2016.09 - 2019.12
Developed strong rapport with regular customers, fostering loyalty and enhancing their experience at the establishment.
Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
Ensured prompt response time for attending guest needs while working on multiple tables simultaneously.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.
Cleaned and organized kitchen, dining and service areas.
Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Certificate IV - Veterinary Nursing
TAFE Gippsland
Warragul, VIC
02.2022
Complete Year 12 VCE -
Kilbreda College
Mentone, VIC
12.2018
Certificate II - Equine Studies
GOTAFE
Wangaratta, VIC
12.2018
Skills
Client Communication
Preventative Care
Client Education
Compassionate Care
Medical Record-Keeping
Affiliations
Reading
Trail Riding
Camping
Cooking
Timeline
Veterinary Nurse
Racecourse Road Veterinary Clinic
2022.11 - Current
Trainee Veterinary Nurse
Our Vet
2019.12 - 2022.12
Sales Assistant
Bestfriends
2019.05 - 2019.12
Team Member
Kemizo Family Entertainment Centre
2016.09 - 2019.12
Certificate IV - Veterinary Nursing
TAFE Gippsland
Complete Year 12 VCE -
Kilbreda College
Certificate II - Equine Studies
GOTAFE
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