Dana Land
Mount Gambier,SA
Summary
Driven and passionate, I excel in fast-paced environments, demonstrated during my time as a Restaurant Manager at Sails At Robe, where I enhanced customer relations and team performance. As a skilled barista at Drift Cafe and the Marina Cafe in robe, I pride myself on delivering consistently great coffee as first impressions are important. This has complemented my ability to create a welcoming atmosphere through engaging customer service.
I am a mum of two little girls aged 4 years and 2.5 years old so i do need to be flexible in the position i take on, however this does not affect my work ability which means i can give 100% while i am in my role. I am available Tuesdays, Wednesdays and Fridays generally from 9am.
We moved to Mount Gambier from Robe 18 months ago and so i am excited to get into the community and show you my great work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Home Duties
Stay at home mum
Suttontown, SA
06.2022 - 01.2025
- Since having my second born, I have been on maternity leave. My girls are now 4 and 2.5 years old. During my last maternity leave, I began studying a course to become a Certified Baby Sleep Consultant, in which I have since graduated and started my own business.
- I absolutely love what I do, but I am looking at taking on some part-time work to get into the community at a café on the days my girls are at daycare/kindy.
- They begin three days a week from the end of January, which means I am available on Tuesdays, Wednesdays, and Fridays from 9 a.m. to 5 p.m.
Holiday Rentals Assistant
Ottoson Patner's Real Estate
Robe, SA
03.2020 - 06.2022
- I worked in the holiday rentals side of the real estate, helping with tasks and supporting my collegues.
- Answering phone calls and emails. Heading out to homes to complete tasks.
- I worked here for 10 months before my firstborn, and then returned after 10 months of maternity leave for 6 months before my second child was born.
Restaurant Manager
Sails At Robe
Robe , SA
06.2017 - 01.2021
- Coached staff on strategies to enhance performance and improve customer relations.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Welcomed guests with a positive attitude and welcoming smile
Barista/ Waitress
The Cally/ Drift Cafe
Robe, SA
10.2018 - 08.2020
- Main barista at Drift Cafe, and waitress at The Cally in the restaurant. Bar attendant, when required.
- I have a sound understanding of espresso making, which is essential for the perfect taste. I loved my time working as a main barista, so I always took pride in knowing the coffees I delivered were great. Living in a coastal town that relies on tourists during the busy months, I understand that first impressions are important!
- I have experience working in a fast-paced environment, creating coffees efficiently, without compromising on quality.
Barista
Marina Cafe
Robe, SA
08.2018 - 12.2018
- I worked as the main barista at the Marina Cafe while Sails at Robe was closed for the winter.
- During this time, I customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- I was a barista all-rounder.
- Managed payments and greeted customers with a cheery attitude and a friendly smile.
Sandwich Artist
Subway Naracoorte Owner
Naracoorte, 5271
04.2014 - 06.2017
- Communicated with customer to provide menu offering details and assist with decision-making.
- Greeted customers with a smile, a polite attitude, and provided product knowledge.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Followed established procedures for handling money transactions accurately.
- Assisted team members during peak hours when necessary.
Education
Naracoorte High School
Naracoorte, SASkills
- Experience in a fast-paced environment with the ability to stay calm and collected
- Ability to produce coffees that are consistent in taste and presentation , even when in a busy environment
- Working with other staff in a positive and encouraging way
- The ability to engage with customers to create a welcoming atmosphere
- Espresso preparation and milk frothing technique
- Create latte art for an appealing presentation for dine-in customers
- Great at multitasking, with a passion for coffee
Certification
- Certificate in Child and Infant Sleep
- Completed a Barista course during year 12 studies
Languages
English
Professional
Websites
References
Sue Mader
Colleague at Ottoson Real Estate
0408 672 009
Adam Brooks
Owner of Sails At Robe
0437 388 143
Timeline
Home Duties
Stay at home mum
06.2022 - 01.2025
Holiday Rentals Assistant
Ottoson Patner's Real Estate
03.2020 - 06.2022
Barista/ Waitress
The Cally/ Drift Cafe
10.2018 - 08.2020
Barista
Marina Cafe
08.2018 - 12.2018
Restaurant Manager
Sails At Robe
06.2017 - 01.2021
Sandwich Artist
Subway Naracoorte Owner
04.2014 - 06.2017
Naracoorte High School
Similar Profiles
Rohanee EvansRohanee Evans
Homemaker Aide at Stay At Home MumHomemaker Aide at Stay At Home Mum
Alicia KielyAlicia Kiely
Home Duties at Stay-at-Home MumHome Duties at Stay-at-Home Mum
Stephanie BishopStephanie Bishop
Homemaker at Stay at Home MumHomemaker at Stay at Home Mum
Gemma O’ TooleGemma O’ Toole
Career Break at Stay at Home MumCareer Break at Stay at Home Mum
Samara StockwellSamara Stockwell
Crew Leader Relief at Kimberly ClarkCrew Leader Relief at Kimberly Clark