Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Stewart

Melton,VIC

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Positive and upbeat bringing more than 10 years of customer service experience in fast-paced settings.

7 years of the 10 where in a retail role

I am Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

I am a creative and bubbly person who thrives in high pressure situations, i sm looking for a role that challenges me and where everyday is different

Overview

10
10
years of professional experience

Work History

Retail Sales Associate

Petstock
07.2017 - Current
  • Customer service, customer facing role
  • Restocked shelves, racks and bins
  • Assisted customers with any of their shopping needs
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Administration and reception duties
  • Cash handling, till operations and computer skills
  • Kpi’s & targets
  • I can work on my own or in a team
  • Problem solving skills
  • Creativity

Hospitality Worker

Hogs breath cafe
01.2015 - 06.2017
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Assisted guests by promptly responding to questions, requests and concerns.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.
  • Housekeeping
  • Customer service
  • Drinks and food service

Education

Certificate IV - Veterinarian Nursing

Kangan Institute
Broadmeadows
2022

High School Diploma -

Taylors Lakes Secondary College
Taylors Lakes
2016

Skills

  • Cash Handling
  • Customer service
  • Admin and reception history
  • Merchandising
  • Policy and Procedure Adherence
  • Verbal and Written Communication
  • Problem-solving
  • Calm and Professional Under Pressure
  • Issue and Complaint Resolution
  • Verbal and written communication
  • Computer Skills

Timeline

Retail Sales Associate

Petstock
07.2017 - Current

Hospitality Worker

Hogs breath cafe
01.2015 - 06.2017

Certificate IV - Veterinarian Nursing

Kangan Institute

High School Diploma -

Taylors Lakes Secondary College
Dana Stewart