Dana Subasic

• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
• Contributed to successful projects by providing essential administrative support and resource management.
• Increased operational efficiency by automating routine administrative tasks.
• Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Handled incoming phone calls and answered questions from callers.
• Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
• Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
• Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
• Provided exceptional customer support, leading to increased client retention and loyalty.
• Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
• Maintained accurate records and full compliance with government regulations and agency guidelines.
• Facilitated communication between clients and internal teams to address concerns promptly and effectively.
• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

• Completed administrative tasks such as answering phones, filing paperwork and data entry.
• Boosted overall efficiency with thorough record-keeping and accurate data entry.
• Enhanced data accuracy by meticulously reviewing and verifying submitted documents during the registration process.
• Registered customer cars ready for delivery.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Drove and delivered customers new cars to their workplace or home.

• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Utilized various sales techniques to develop relationships with customers and drive sales.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled complaints and questions, and re-directed calls to other team members.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

Fresh Daily Dinners

• Delivered parcels to customers for a local food business.

Valley Girl

• Retail work in a clothing store with great customer service.

Choku Bai Jo

• Maintained stock fot a fresh produce store, assisting customers.

Canberra Rifle Range

• Manually moved a large target on a pulley system, promptly marking the shots on the target by the shooters.

Big Splash

• Worked in the kiosk taking orders and serving customers.

Tootsun's Handcrafted Jewellery

• Assisted in the making of pendants for customers orders. Assisted in trade shows taking orders.