Dana Thain
Queensland
Overview
1
1
year of professional experience
Work History
Customer Service
McDonald's
Brisbane, Queensland
03.2023 - 08.2024
- Addressed customer service issues in a timely manner while demonstrating customer service skills.
- Cleaned tables in the dining area before and after customer seating.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Assisted in maintaining a clean working environment
- Adhered to company food, safety, quality and sanitation policies.
- Gained experience working with an espresso machine
Skills
- Customer service experience
- Order Taking
- Workplace Safety
- Food Service
- Beverage Preparation
- Opening and closing duties
- Friendly and Patient
Certificate II + III in hospitality
- Currently working towards a Certificate II + III in Hospitality. This course allows me to gain professional knowledge about the service industry through Training Direct Australia with hands on training and online course work.
Responsible Service of Alcohol
- Completed the Responsible Service of Alcohol course, receiving a certificate that can be provided if needed.
Timeline
Customer Service
McDonald's
03.2023 - 08.2024
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