Dana Wai
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Volunteer with years of service in community outreach initiatives. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. Good listening skills combined with attentive and detail-oriented nature. Strong verbal communication skillset developed from working in a team environment for a period of time. Highly organized with dedication to achievement. Smart and capable with compassionate heart.
Overview
8
8
years of professional experience
Work History
Sales Associate
UNIQLO
12.2022 - Current
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Enhanced product knowledge, attending regular training sessions and staying informed on latest industry trends.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Pick Packer
Zoom Recruitment
04.2022 - 02.2024
- Achieved production targets by maintaining high productivity levels and communicating with team members
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Recorded product, packaging and order information on specified forms. orders and fulfillment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Volunteer
Salvation Army Thrift Store
03.2022 - 01.2023
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Represented organization positively and professionally while providing community with much-needed services.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Maintained clean, neat, and operational facilities to serve program needs.
Direct Chemist
Outlet Werribee
06.2016 - 12.2017
- Organizing stocks, restocking, checking price, clean environment, handling cash, working with EFTPOS and customer service
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
Volunteer
Society Of Saint Vincent De Paul
04.2021 - 11.2021
- Cash handling, use of EFTPOS machine, customer service, sorting donated goods, pricing, cleaning, organizing, replenishing, stacking, and stocking
- Worked in team environment to maintain high levels of productivity.
- Helped customers complete purchases, locate items and join reward programs.
Education
Certificate IV - Business Administration
Open College
Sydney, NSW07.2025
Certificate 3 in Aviation -
William Angliss Institute
Melbourne, VIC2020
PaTH Employability Skills Training -
Release The Beast
Online2021
Skills
- Well versed in Microsoft Word, Excel and PowerPoint
- Communicating through email and SMS
- Customer Inquiry and Response
- Teamwork and Collaboration
- Client Account Management
- Relationship building
- EFTPOS machine
Timeline
Sales Associate
UNIQLO
12.2022 - Current
Pick Packer
Zoom Recruitment
04.2022 - 02.2024
Volunteer
Salvation Army Thrift Store
03.2022 - 01.2023
Volunteer
Society Of Saint Vincent De Paul
04.2021 - 11.2021
Direct Chemist
Outlet Werribee
06.2016 - 12.2017
Certificate IV - Business Administration
Open College
Certificate 3 in Aviation -
William Angliss Institute
PaTH Employability Skills Training -
Release The Beast
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