Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Qualities
Certification
Interests
Languages
Affiliations
Timeline
Generic
DANA WIECHERT

DANA WIECHERT

North-West Sydney

Summary

Results-driven professional with expertise in advocacy, compliance, and delivering services using a person-centred approach. Passionate about driving initiatives and facilitating engaging programs, with proven track record of effective stakeholder engagement and strategic communication. Reliable team collaborator who adapts to evolving needs, consistently delivering impactful results. Known for strong analytical skills, persuasive communication, and integrity in all interactions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Client Success & Advocacy Officer

Ability Advocates Australia
01.2025 - Current

Disability Sector

  • Plan and deliver School Leaver Employment Supports (SLES) group programs
  • Manage roster of Support Workers, Therapy Assistants, and Allied Health Professionals
  • Assist clients in all stages of accessing NDIS
  • Liaise with NDIA Local Area Coordinators and Plan Managers
  • Represent and support NDIS Participants in meetings with Administrative Appeals Tribunal (AAT)
  • Advise clients on NDIS available supports, eligibility criteria, and steps in process
  • Check for compliance with processes, documentation, and verification checks
  • Work with internal Support Coordination Team Leader and CEO to facilitate NDIS-funded services
  • Consult with Allied Health Providers and Medical Professionals to access reports for clients
  • Manage relationships between clients and support staff to promote positive client outcomes
  • Obtain client feedback and client case information to enter into Vertex360 system
  • Manage the initial phase of the VoiceAbility self-advocacy training program
  • Received praise from clients on quality of service delivered
  • Attained knowledge of NDIS procedures, systems, and regulations in a short period of time
  • Created material for and single-handedly delivered weekly group programs

Counsellor/Founder

The Change Project Co Pty Ltd
01.2024 - Current

Allied Health Sector

  • Provide online counselling and coaching support to individuals via phone, video, and email
  • Collaborating with other organisations to improve mental health programs in schools, with a focus on neurodivergent students

Business Manager

Universal Stone NSW Pty Ltd
01.2014 - 01.2024
  • HR & office management
  • Supplier & client relationship management
  • Workplace safety regulations management (including liaising with SafeWork NSW)
  • Finance & accounting (including payroll, accounts payable, accounts receivable, BAS, reporting)
  • Business-to-business contract negotiations and management
  • Compilation of legal and compliance documentation
  • Staff supervision and task delegation
  • Consistently saved company minimum of $5K per week as a result of supplier negotiations
  • Resolved many customer complaints and produced mutually beneficial outcomes
  • Trained and supervised Administration Assistant and oversaw their workload
  • Created complex legal business documents and implemented safety protocols

Recruitment Consultant (Temp)

Strategy One HR
01.2013
  • Blue-collar temporary placements
  • 360 degree recruitment
  • Candidate management
  • Client account management

Senior Buying & Compliance Specialist

RailCorp/Transport NSW
01.2009 - 01.2012

Strategic Procurement & Supply Division

  • Auditing documents to ensure compliance with relevant legislation
  • Supervising, training, and mentoring staff on policies, procedures, and procurement processes
  • Writing persuasive submissions to government bodies for procurement funding approval
  • Managing the recruitment process of white-collar contractors for RailCorp projects
  • Negotiating hire contract terms between RailCorp and external suppliers
  • Drafting and issuing contracts between RailCorp and external parties
  • Investigating issues of contract breaches between RailCorp and external parties
  • Auditing contracts and safety documentation for safety-related projects
  • Promoted to a “Senior” position within the 1 year contract, which was extended further due to performance
  • Successfully managed the procurement of contractors and companies for many of RailCorp’s largest projects, including:
  • BFI (Business Finance Improvement) Program (value $20m)
  • PT (Procurement Transformation) Project (value $35m)
  • DTRS (Digital Train Radio System) Project (value $225m)
  • RSPPP (Rolling Stock Public-Private Partnership) Project ($3.6b)
  • Saved RailCorp in excess of $300K (documented) through contract negotiations
  • Selected to train colleagues on the newly implemented IT procurement system (ARIBA)

Specialist Recruitment Consultant

Pharmaceutical & Medical Professionals
01.2008 - 01.2009
  • Managing recruitment process for Medical/Pharmaceutical companies’ major projects
  • Providing recruitment solutions and strategies for Medical/Pharmaceutical companies
  • Managing up to 4 on-site project employees simultaneously
  • Conducting QA surveys to ensure level of service is maintained
  • Providing recruitment advice and staff retention strategies to clients in the Pharmaceutical industry
  • Increasing the depth of relationships with clients and candidates
  • Conducting behavioural interviews and psychometric testing of candidates
  • Conducting regular performance reviews and contract renewals for on-site employees
  • Successfully provided Medical/Pharmaceutical companies with staff for major projects
  • Repaired and restored various client relationships with the agency, resulting in increased profitability and market connectivity
  • Assisted in the training and mentoring of new staff

Recruitment Consultant & Team Leader

Corus People Solutions
01.2007 - 01.2008

White-collar arm of the Trojan Recruitment Group

  • Managing the full recruitment process for white-collar permanent and temporary placements
  • Training other consultants on marketing and sales methods
  • Compiling training material, organising seminars, and running workshops for team
  • Meeting business development and sales targets while working to deadlines
  • Creating and maintaining relationships with clients
  • Compiled application and documentation for entry into the annual Diversity@Work Awards and won Corus People Solutions its first ever nomination
  • Created positive publicity for the newly formed Corus People Solutions resulting in a newspaper article about the company
  • Compiled the company’s recruitment training material for use by all consultants

Education

Diploma of Counselling -

Australian Institute of Professional Counsellors

Introduction To Abnormal Psychology -

Wesleyan University
01.2023

Introduction To Psychology -

University of Toronto
01.2018

Principles of Contract Management -

The Faculty Management
01.2011

Fraud & Corruption Prevention Training - undefined

RailCorp
01.2010

Managing People - undefined

Thomson Education
01.2009

Certificate III - Retail Operations -

TSA
01.2007

Certificate III – Investigative Services -

TAFE NSW
01.2002

Bachelor of Arts Degree - Communication Studies, Commerce – Marketing

UWS
01.1999

Skills

  • Advocacy & Counselling (special focus on Disability & Neurodivergence in children)
  • Client Relationship Management & Administration Skills
  • Public Speaking & Facilitation of Group Programs
  • Stellar Interpersonal Communication Skills
  • Recruitment – Internal & Agency, Government & Private sector
  • Exceptional Writing Skills
  • Advanced Computing & Accounting Skills (proficient in various software)

Accomplishments

  • Disability Support


  • Advocacy


  • Counselling


I have a special interest in working with vulnerable communities to improve well-being and deliver support and advocacy for persons with disabilities, social disadvantage, or special educational needs.

Personal Qualities

  • Professional
  • Dedicated
  • Ethical
  • Compassionate
  • Emotionally Intelligent
  • Diplomatic

Certification

WWCC (Working With Children Check number: WWC2917602E)


National Police Check


NDIS Worker Check Clearance (NDISWC number: 99742075)


NDIS Worker Orientation Completion Certificate

Interests

  • Psychology
  • Neurodivergence
  • Medicine
  • Humanitarian Aid
  • Social Justice
  • Reading
  • Professional Writing

Languages

English
Arabic

Affiliations

  • ACA (Australian Counselling Association) - www.theaca.net.au
  • The Ethics Centre - www.ethics.org.au

Timeline

Client Success & Advocacy Officer

Ability Advocates Australia
01.2025 - Current

Counsellor/Founder

The Change Project Co Pty Ltd
01.2024 - Current

Business Manager

Universal Stone NSW Pty Ltd
01.2014 - 01.2024

Recruitment Consultant (Temp)

Strategy One HR
01.2013

Senior Buying & Compliance Specialist

RailCorp/Transport NSW
01.2009 - 01.2012

Specialist Recruitment Consultant

Pharmaceutical & Medical Professionals
01.2008 - 01.2009

Recruitment Consultant & Team Leader

Corus People Solutions
01.2007 - 01.2008

Fraud & Corruption Prevention Training - undefined

RailCorp

Managing People - undefined

Thomson Education

Diploma of Counselling -

Australian Institute of Professional Counsellors

Introduction To Abnormal Psychology -

Wesleyan University

Introduction To Psychology -

University of Toronto

Principles of Contract Management -

The Faculty Management

Certificate III - Retail Operations -

TSA

Certificate III – Investigative Services -

TAFE NSW

Bachelor of Arts Degree - Communication Studies, Commerce – Marketing

UWS
DANA WIECHERT