Hi, I’m
Dana Bazzinotti
Brisbane
Summary
As an experienced customer service/business assistant and express courier for the mines, I bring
knowledge, great work ethic and maturity, working well within a team environment
and approach independent jobs with maturity, dedication and great responsibility. I have a positive
approach to work, using excellent communication and prioritizing skills. I make
great connections with clients and their needs, and study products and brands
to ensure customers are receiving great knowledge and help finding the item or
service most suitable. The gap in my resume is due to being a stay at home mum & helping run a
family business.
Overview
10
years of professional experience
1
Certification
Work History
Pit Express
Express Courier
08.2024 - Current
Job overview
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Safely loaded & strapped items onto delivery vehicle to minimize damage while in transit.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
Freckles Kindy & Early Learning Centre
Lead Educator - Nursery
09.2022 - 05.2024
Job overview
- Developed engaging curriculum materials, resulting in increased student interest and understanding of subject matter.
- Participated in professional development opportunities to stay current with latest educational research and best practices, translating findings into actionable improvements for the classroom.
- Served as a mentor for new teachers, sharing best practices and providing guidance on classroom management techniques.
- Established strong rapport with parents through consistent communication, supporting their involvement in the educational process and addressing concerns promptly.
- Promoted a culture of collaboration among staff members by actively participating in team meetings and contributing constructive ideas for improving teaching practices across all grade levels.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Designer Life Training
Administrative Assistant
11.2018 - 11.2019
Job overview
- Completed Certificate III in Business Administration
- Lead the Work Experience & Jobs Consultation Team
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Hogs Breathe Cafe &/Hungry Jacks
Hospitality Worker
05.2015 - 05.2017
Job overview
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Enhanced safety protocols, ensuring secure environment for both guests and staff.
Education
Designer Life TrainingStrathpine, QLD
Certificate III from Business Administration
11-2019
Skills
- Autonomous Task Execution
- Meticulous Attention
- Creative Problem-Solving Techniques
- Service Excellence
- Experienced in Vehicle Operation
- Strategic Schedule Organization
- Rapport Establishment
- Data Privacy Awareness
- Document Control
- Business processes and procedures
- Results Improvement
Certification
Certificate III in Business Administration
First Aid & CPR
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Express Courier
Pit Express
08.2024 - Current
Lead Educator - Nursery
Freckles Kindy & Early Learning Centre
09.2022 - 05.2024
Administrative Assistant
Designer Life Training
11.2018 - 11.2019
Hospitality Worker
Hogs Breathe Cafe &/Hungry Jacks
05.2015 - 05.2017
Designer Life Training
Certificate III from Business Administration
Similar Profiles
Shawn SpeedingShawn Speeding
Delivery Driver at Pit ExpressDelivery Driver at Pit Express
Rena TodorovaRena Todorova
Accounts Payable/Accounts Receivable Specialist at Pit Stop Express Inc.Accounts Payable/Accounts Receivable Specialist at Pit Stop Express Inc.
Alexa LopezAlexa Lopez
Crew Member at The Money PitCrew Member at The Money Pit