Dana (Danica) Surace

Bonnyrigg Heights ,NSW

Summary

Dynamic professional with a proven track record at Strikeforce AMC, excelling in teamwork and customer service. Recognized for exceptional problem-solving abilities and attention to detail, I effectively managed multiple projects while maintaining a positive attitude. Committed to delivering results and fostering strong client relationships through excellent communication and organizational skills.

Overview

2027

years of professional experience

Work History

Merchinder

Strikeforce AMC

10.2022 - Current

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.

Hairdresser

Self Employed Services

1996 - Current

Provided personalized hair consultations to assess client preferences and needs.
Executed various haircutting techniques, ensuring precision and style consistency.
Maintained cleanliness and organization of workstations to enhance client experience.
Educated clients on hair care products and maintenance for optimal results.
Developed strong client relationships, fostering repeat business through exceptional service.
Utilized industry-standard tools and products to achieve desired hair outcomes efficiently.
Adapted quickly to emerging trends, integrating new styles into service offerings.
Streamlined appointment scheduling processes to improve workflow and reduce wait times.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.

Education

Hairdressing

Liverpool Tafe

Liverpool, NSW

09.1997

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Time management

Attention to detail

Flexible and adaptable

Dependable and responsible

Multitasking

Multitasking Abilities

Excellent communication

Critical thinking

Computer skills

Organizational skills

Calm under pressure

Active listening

Organization and time management

Decision-making

Problem resolution

Verbal communication

Timeline