Motivated and customer- focused with strong communication skills and a proven ability to handle feedback constructively. Quick to learn, adaptable and skilled in supporting team development, enhancing customer satisfaction, and contributing to a positive and productive work environment.
Working in hospitality I have gained experience in customer service, food preparation and maintaining a clean environment. I handed orders, managed transactions, and worked efficiently during busy periods all while ensuring customer satisfaction and teamwork. I have also assisted with inventory, rostering, customers standards and cafe cleanliness as a supervisor and manager.
working as both front of house staff member and barista, where i provided attentive and friendly service. My responsibilities included taking customer orders, preparing a wide range of food and coffee beverages, and ensuring a clean and welcoming environment. I managed day to day front counter operations while maintaining high standards of customer standards, as well as opening and closing shifts
working front of house at the registers with occasional food prep and making of ice cream. Responsibilities included greeting customers, taking orders accurately, handling cash and card transactions, and maintaining cleanliness and organisation of the service area. i also contributed to a positive and welcoming atmosphere while ensuring customer satisfaction and efficient service during peak periods.