Dane Snadden
Launceston,TAS
Summary
Dynamic Office Assistant at Ract Autoserve with expertise in invoice processing and exceptional customer service. Streamlined daily operations and enhanced appointment scheduling, ensuring efficient workflow. Proven ability to manage banking tasks and maintain organized filing systems, contributing to improved office efficiency and client satisfaction.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Office Assistant
Ract Autoserve
Launceston , Tas
06.2022 - Current
- Managed daily office operations, processed invoices, and maintained organized filing systems to ensure efficient workflow.
- Handled incoming calls and directed email inquiries.
- Communicated with clients to resolve concerns and provide timely service updates, enhancing client satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Scheduling appointments and coordinating bookings for team members.
- Quoted prices and entered customer invoices into the system.
- Performed daily banking tasks and handled cash transactions accurately, ensuring financial accountability.
Spare Parts Manager
Autobarn
Launceston , Tas
01.2020 - 05.2022
- Coordinated with suppliers to source and secure high-quality replacement parts, ensuring timely availability.
- Managed spare parts inventory to ensure availability and accuracy.
- Oversaw order processing and fulfillment for customer and internal requests, enhancing service efficiency.
- Maintained comprehensive records of incoming and outgoing parts, including pricing and supplier details, to support inventory accuracy.
- Determined parts status and arrival changes to keep customers satisfied and informed.
- Provided technical advice on the selection, installation, maintenance, repair and replacement of spare parts.
Spare Parts Interpreter
Cool drive Autoparts
Launceston , Tas
01.2018 - 01.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs quickly during interactions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Proposed ideas and solutions that improved team collaboration and addressed product-related issues.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Updated knowledge through education and training to improve service quality.
Education
Certificate of Technical Studies - Media Studies
Rosney College
Hobart, Tas 01.2001 - 01.2002
Some College (No Degree) -
Launceston College
Launceston , Tas 01.2000 - 12.2000
Skills
- Invoice processing
- Appointment scheduling
- Banking operations
- Customer invoicing
- Office management
- Data entry accuracy
- Business administration
- Inventory tracking
- Office supply management
- Scheduling
- Budget tracking
References
References available upon request.
Timeline
Office Assistant
Ract Autoserve
06.2022 - Current
Spare Parts Manager
Autobarn
01.2020 - 05.2022
Spare Parts Interpreter
Cool drive Autoparts
01.2018 - 01.2020
Certificate of Technical Studies - Media Studies
Rosney College
01.2001 - 01.2002
Some College (No Degree) -
Launceston College
01.2000 - 12.2000