Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Danella Le Cornu

Pottsville,NSW

Summary

Accomplished Senior Asset Manager with a proven track record at PRD Tweed Coast/Coolangatta, enhancing portfolio performance through strategic asset management and exceptional relationship-building skills. Skilled in investment advising and portfolio management, coupled with outstanding communication abilities. Demonstrated success in improving client relationships, evidenced by numerous testimonials.

Eager to transition in to a new field and to expand the skillset.

Overview

21
21
years of professional experience

Work History

Senior Asset Manager

PRD Tweed Coast/Coolangatta
03.2015 - 10.2024
  • Positioning and projecting the investment performance of assigned property assets, ensuring profitability through diligent and professional management
  • Implementing and maintaining orderly lease administration, ensuring all lease and other documentation is fully executed and in place. Financial management procedures and overall reporting, including providing owners with recommendations for appeal against valuation as necessary
  • Developed and maintained comprehensive asset management reporting systems that provided real-time data and insights for stakeholders to make informed decision
  • Liaising regularly with the owner regarding all aspects of management, including providing recommendations to the client in accordance with agreed standards and requirements, and conducting negotiations relating to rent reviews, lease renewal, and leasing along with other tenant negotiation's as required, in a timely professional manner
  • Enhanced portfolio performance by conducting thorough asset evaluations and identifying opportunities for growth.
  • Implementation of preventative maintenance services, including cleaning, security, repairs and maintenance, painting, air conditioning, fire protection, lifts and emergency contacts
  • Undertaking frequent inspections in order to oversee the presentation and maintenance of the property assets, ensuring a good standard of appearance at all times
  • Conducted competitive market analyses to identify emerging trends in the industry that could impact the performance of managed assets.
  • A significant part of my role was relationship building, between both clients and tenants, with an empathetic approach to all situations. Exceptional negotiation skills

Business Manager/ Licensee

Colliers International
09.2010 - 03.2015
  • Developed strategic plans to drive business growth and increase revenue.
  • Improved operational efficiency by implementing process improvements.
  • Reduced costs with effective budget management and resource allocation.
  • Oversaw daily operations, ensuring smooth and efficient workflows.
  • Managed a small team working in both holiday and permanent property management
  • Responsible for trust account management and audits
  • Started at this work place as a property manager, and was promoted to Licensee, with the company paying for my education requirements

Guest Services Manager

Lilianfels Blue Mountains Resort & Spa
01.2004 - 11.2007
  • Enhanced internal communication by developing clear guidelines for interdepartmental collaboration related to guest requests or concerns.
  • Supervised a team of front desk agents, ensuring adherence to policies, procedures, and top-notch customer service standards, in a 5 Star environment
  • Optimized scheduling practices to ensure adequate coverage during peak times while controlling labor costs effectively.
  • Led weekly team meetings to communicate upcoming promotions and current metrics

Education

Real Estate License

Real Estate Academy of Queensland
Queensland
01-2016

Advanced Certificate in Hospitality & Tourism

TAFE NSW
NSW
01-2004

Some College (No Degree) - Flight Centre Travel Consultant Qualification

Flight Centre Travel Academy
Sydney, NSW
01-2002

High School Diploma -

Blue Mountains Grammar School
Wentworth Falls, NSW
01-1992

Skills

  • Pro-active, organised and structured with good work ethics
  • Excellent communication skills and enjoy working in a team
  • Goal setter and self-motivated with a strong ability to multi task
  • Strong attention to detail and customer focused
  • Proven track record of creating and improving client relationships, I have many testimonials I can supply
  • Excellent time management skills
  • Friendly, compassionate and fair
  • Due diligence
  • Portfolio management
  • Investment advising
  • Long-term budgeting
  • Problem-solving
  • Portfolio management
  • Investment advising
  • Long-term budgeting
  • Problem-solving
  • Portfolio management
  • Investment advising
  • Long-term budgeting
  • Problem-solving
  • Portfolio management
  • Investment advising
  • Long-term budgeting
  • Problem-solving
  • Portfolio management
  • Investment advising
  • Long-term budgeting
  • Problem-solving

Languages

Spanish
Native or Bilingual

Interests

  • Cooking
  • DIY and Home Improvement
  • Genealogy
  • Animal Care
  • Photography

Timeline

Senior Asset Manager

PRD Tweed Coast/Coolangatta
03.2015 - 10.2024

Business Manager/ Licensee

Colliers International
09.2010 - 03.2015

Guest Services Manager

Lilianfels Blue Mountains Resort & Spa
01.2004 - 11.2007

Real Estate License

Real Estate Academy of Queensland

Advanced Certificate in Hospitality & Tourism

TAFE NSW

Some College (No Degree) - Flight Centre Travel Consultant Qualification

Flight Centre Travel Academy

High School Diploma -

Blue Mountains Grammar School
Danella Le Cornu