Danette Smith
Sunshine Coast,QLD
Summary
- Honest and reliable and self motivated
- Takes full responsibility for completing tasks
- Enthusiastic outlook on life
- A confident people person with a sense of humour
- Incredibly caring and service towards others
Motivated business professional bringing years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
24
24
years of professional experience
Work History
OWNER/MANAGER
Digital Barista
01.2019 - Current
- Day to day management of marketing activities, bookings of live streaming and photography sessions.
- Extensive networking and cross-promotion with local businesses and sporting communities.
- Handling telephone and phone enquires through to bookings.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose best solutions.
- Streamlined operations to improve efficiency, enabling more time to be spent on planning and decision making.
Allied Health Assistant
Ramsay Health Care
05.2016 - 10.2019
- Implemented time management strategies that increased efficiency within the allied health department.
- Supported occupational therapists in evaluating patients'' functional abilities and recommending appropriate adaptive equipment or modifications, promoting independence at home or work settings.
- Assisted in structured therapeutic activities and supportive interactions with patients.
- Greeted patients and visitors and performed general clerical duties such as answering and screening phone calls and routing mail.
- Communicated with patients, families, physicians and other healthcare team members about patient care.
Receptionist
Noosa International Resort
01.2000 - 01.2002
- Responsible for handling the reception area of the resort, meeting and greeting guests upon arrival for check-in
- Acting as the voice of the brand, providing customer service and a professional manner while being first point of contact for customers.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Education
Associate Diploma - Business
TAFE QLD
Brisbane, QLDSkills
- Extensive customer service abilities and strengths
- Successful business owner with significant administrative ability
- Effective planning and organisational skills
- Proven leadership abilities and valued team player
- Effective communicator with well developed problem solving abilities
- Proven sales and marketing experience
- Small business operations
- Relationship Building
Timeline
OWNER/MANAGER
Digital Barista
01.2019 - Current
Allied Health Assistant
Ramsay Health Care
05.2016 - 10.2019
Receptionist
Noosa International Resort
01.2000 - 01.2002
Associate Diploma - Business
TAFE QLD
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