Dang Anum Jamaluddin

Include, but not limited to, more info in the Job Description document.

• Develop, implement, and evaluate HR strategies, policies, and plans to align with business needs, including advising managers on recruitment, selection, induction, training, and development programs. Also, overall employee management matters.
• Create and manage performance management systems to plan, assess, and enhance individual and team performance.
• Oversee employee relations, including addressing grievances, resolving conflicts, and fostering a positive workplace environment.
• Develop and ensure HR compliance with occupational health and safety programs, equal employment opportunity initiatives, and related statutory requirements, including managing redundancy and reduction policies and payroll.
• Monitor employment costs and productivity levels, and provide training and advice to managers on personnel and workplace relations matters.
• All HR strategic matters.

HR Strategy Development and Implementation:

• Implemented effective HR management strategies, policies and plans to align with business objectives.
• Regularly assess and adjust HR strategies to ensure they meet evolving business needs.

Recruitment and Selection Support:

• Advise and assist department managers in implementing effective recruitment and selection practices.
• Oversee the development and delivery of induction, training, and development programs to ensure new hires and existing employees are equipped for success.

Performance Management:

• Design, implement, and monitor performance management systems that drive individual and team performance.
• Provide guidance to managers on conducting performance appraisals and developing performance improvement plans.

Workplace Relations & Negotiation:

• To represent the organization in negotiations with unions and employees regarding remuneration, conditions of employment, and other labour-related matters.
• Ensure all agreements are fair, transparent, and aligned with organizational goals.

Occupational Health & Safety and EEO Compliance:

• Develop and implement comprehensive Occupational Health & Safety (OHS) programs and Equal Employment Opportunity (EEO) initiatives.
• To ensure compliance with statutory requirements and promote a safe and inclusive work environment.

Redundancy and Retrenchment Management:

• Oversee the application of redundancy and employee retrenchment policies.
• Ensure all processes are conducted with transparency, fairness, and in accordance with legal and organizational guidelines.

Cost and Productivity Monitoring:

• To monitor employment costs and productivity levels, providing insights and recommendations to optimize workforce efficiency.
• Analyze data to identify trends and develop strategies to address any emerging issues.

Training and Advisory Role:

• To train and provide expert advice to managers on personnel management and workplace relations matters.
• To ensure managers are equipped with the necessary skills and knowledge to manage their teams effectively.

Deliverables:

• Monthly HR strategy reports outlining progress, challenges, and recommendations.
• Quarterly reviews of recruitment, selection, and performance management processes.
• Regular updates on OHS and EEO program compliance.
• Reports on employment costs and productivity metrics with actionable insights.

Timeline: Ongoing, with key milestones and reviews at the end of each quarter.

HR:

• Handling the first contact for the recruitment process (screening and first-stage interviews)
• Created and managed the probation and anniversaries letter process.
• Supporting all internal and external HR-related inquiries or requests.
• Maintaining the digital and electronic records of employees.
• Serving as the point of contact with benefit vendors and administrators.
• Handling the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Performing the orientations and updating records of new staff.
• Producing and submitting reports on general HR activity.
• Completing the termination paperwork and exit interviews.
• Contributed to HR policies.
• Keep up-to-date with the latest HR trends in the market and best practices for my company.

Office:

• Coordinate and oversee administrative duties in an office, and ensure that the office operates efficiently and smoothly.
• Manage, provide advice, and maintain the Work Health and Safety in action.
• Prepare the financial record and assist the finance assistant with the expenditure record.
• Point person for maintenance, mailing, shipping, supplies, equipment, and bills.
• Organize and schedule meetings and appointments.
• Partner with HR and compliance to maintain office policies, as necessary.

• Engaged with internal customers (Associates) to address their questions and concerns promptly and accurately
• Ensured employee documentation completeness and accuracy
• Acting as subject matter expert for customers, escalating as appropriate within the centre.
• Provided training and guidance on policies, processes, and systems to customers and team members.
• Developed suggestions to maximize resource value.
• Performed project tasks including recruiting and payroll problem-solving.
• Managing the end-to-end recruitment with other HR team members.
• Managed and headed the account for handling the COVID outbreak at AMAZON Moore bank.

Lead Recruitment & Talent Management:

• Oversee the entire recruitment process, from sourcing to onboarding, ensuring the selection of top talent.
• Manage performance reviews and address all HR-related matters to maintain a high-performing workforce.

Oversee HR Operations.

Supervise the daily operations of HR functions, ensuring the seamless execution of HR duties and alignment with organizational goals.

Engage with Leadership and Employee Communication.

Act as a key liaison between management and employees, addressing inquiries and fostering open communication channels between staff and executives.

Manage Internal & External Communications: Direct both internal and external communication efforts, ensuring consistent and clear messaging to customers and employees, aligning with the company's values and goals.

Conduct Regular Performance Meetings: Organize and lead regular meetings to assess and maintain performance targets, ensuring that the organization stays on track with its objectives.

Drive HR Strategy:

Lead and manage all strategic HR initiatives, aligning them with business goals to support the growth and success of the organization.