Dang Minh Ha
Geelong
Summary
Highly-motivated employee with desire to take on new challenges and gain rewarding experience. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
Crew Member
Bao Chau Bakery
08.2022 - 01.2023
• Interacted pleasantly with guests to deliver quality customer service.
• Kept bakery lobby, front counter and restrooms neat and clean throughout shift.
Teaching Assistant
Linh Huong Educational Centre
08.2022 - 01.2023
• Ability to work under pressure, deal with challenges to keep track of assigned tasks and deadlines.
• Ability to work with diverse groups, show empathy and patience to address students' individual needs.
• Motivational speaker, encourage colleagues and students to overcome their challenges.
Education
Bachelor of Science - Civil Engineering
Deakin University
Geelong, VIC11.2026
Skills
Barista Skills: Espresso extraction, milk steaming and latte art, equipment maintenance, menu knowledge
Customer Service: Delivered exceptional customer service, ensuring the satisfaction of clients and stakeholders
Collaboration: Collaborated seamlessly with diverse teams to achieve shared objectives and goals
Adaptability: Demonstrated ability to thrive in dynamic environments and quickly adapt to new situations
Critical Thinking: Applied sharp critical thinking skills to analyze situations, identify patterns, and make informed decisions
Certification
- Barista Training - December, 2023
- RSF Certificate - February, 2024
Activities
The Lounge's Mid-Autumn Lantern Festival - Volunteer
08/2023
• Established and maintained relationships with fellow volunteers and organizational stakeholders.
• Developed appropriate treatment plans focusing on each individual's needs.
• Followed directions from supervisors and completed tasks within appropriate timeframe.
• Offered support and assistance to community members.
Availability
Full day on:
- Friday
- Saturday
- Sunday
After 1PM on:
- Monday
Available for night shifts
Timeline
Crew Member
Bao Chau Bakery
08.2022 - 01.2023
Teaching Assistant
Linh Huong Educational Centre
08.2022 - 01.2023
Bachelor of Science - Civil Engineering
Deakin University
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