Danh Duong
Summary
Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Bringing forth an independent work spirit as well as the ability to work well with others. Works well under pressure, and exudes positivity. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
5
5
years of professional experience
Work History
Salesman
Southside fitness
02.2025 - Current
- Pushing for positive reviews
- Hitting budgets (+$100,000)
- General merchandising
- Answering emails and calls
- Utilized point-of-sale systems for processing transactions and managing customer accounts efficiently.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Conducted product demonstrations to highlight features and benefits of fitness services.
- Managed inventory levels of fitness products to ensure availability for customers.
Pick Packer
DHL
Brisbane
08.2024 - 02.2025
- Employee of the month
- Labeled, sorted, and organized packages for efficient delivery.
- Assembled boxes and cartons according to customer/AusPost specification
- Hitting a target or KPIS
- Working Independently and as a team
- Used RF scanners to locate and pick items for orders and shipments
- Handling merchandise with care and efficiency
Receptionist
Spinal Health And Co Chiropractic
Melbourne and Brisbane
02.2022 - 09.2024
- Selling plans
- Patient scheduling, checkin, checkout, and payments (EFTPOS and cash) billing
- Maintaining a healthy relationship with patient and doctor
- Receiving and gathering documentation for filing
- Developing payment plans for patients
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Responded to inquiries from internal staff members
Pick Packer
Hanes
Melbourne, VIC
01.2021 - 02.2023
- Refilling stock
- Hitting a target or KPIS
- Working Independently and as a team
- Used RF scanners to locate and pick items for orders and shipments
- Handling merchandise with care and efficiency
Concierge
Oceantralian
01.2022 - 01.2023
- Building and maintaining a healthy relationships with clients
- Building trust between clients
- Prepared documents to be properly signed
- Showcasing different properties.
Education
BACHELOR OF SCIENCE - CHIROPRACTIC
CQU
Melbourne01.2026
BACHELOR OF HEALTH SCIENCE/APPLIED SCIENCE - CHIROPRACTIC
RMIT
Brisbane10.2023
Skills
- Fast Learner
- Customer Service
- Communication Skills
- Decision Making
- Adaptability
- Ability to Multitask
- Computer Skills
- Time Management
- Data entry
References
- Alex Howit, Southside Fitness, 0421 029 088
- Duy Duong, Spinal Health and Co Chiropractic, 0420 809 841
- David, Oceantralian, 0432 888 103
Languages
- English
- Vietnamese
Personal Information
DOB: 12/AUG/2003
Address: 2A Swallow street, Griffin, 4503
Timeline
Salesman
Southside fitness
02.2025 - Current
Pick Packer
DHL
08.2024 - 02.2025
Receptionist
Spinal Health And Co Chiropractic
02.2022 - 09.2024
Concierge
Oceantralian
01.2022 - 01.2023
Pick Packer
Hanes
01.2021 - 02.2023
BACHELOR OF SCIENCE - CHIROPRACTIC
CQU
BACHELOR OF HEALTH SCIENCE/APPLIED SCIENCE - CHIROPRACTIC
RMIT