Dani Hill
Summary
I am committed to living a life in alignment with what I love, leading with kindness.
Organised, adaptable and motivated professional re-entering the workforce after several years as a full-time parent.
Bringing strong multi-tasking, communication, and problem solving skills honed through personal roles.
Eager to contribute to a supportive team and apply prior experience from the Aged and Disability Community as a Personal Support Worker.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Wyndham City Council
02.2011 - 03.2016
1. Personal Care & Support
- Assisting with Activities of Daily Living (ADL's)
- Bathing, grooming, and hygiene support
- Dressing and toileting assistance
- Meal preparation and feeding support
- Mobility and transfer assistance
2. Communication & Interpersonal Skills
- Compassionate and empathetic demeanour
- Active listening
- Clear verbal and written communication
- Building trust and rapport with clients and families
- Cultural sensitivity
3. Safety & Health Knowledge
- Basic first aid and CPR (certified)
- Infection control procedures
- Proper lifting techniques
- Fall prevention
- Observing and reporting changes in health or behaviour
4. Organisation & Time Management
- Efficient ask prioritisation
- Reliable and punctual
- Documentation and record-keeping
- Ability to follow care plans and routines
5. Housekeeping & Domestic Support
- Light housekeeping and laundry
- Grocery shopping and errands
- Maintaining a safe and clean environment
6. Professionalism & Work Ethic
- Confidentiality
- Team collaboration
- Dependability and patience
- Respectful and non-judgemental attitude
Customer Service Officer
Royal District Nursing Service
05.2009 - 11.2012
- Patient and family liaison
- Healthcare administration
- Appointment scheduling
- Data entry & medical records management
- Conflict resolution & complaint handling
- Multi-tasking in fast-paced environments
- Empathy & Professionalism
Education
Certificate III Home And Community Care
APlus Apprentice And Trainee Services
Coburg, VIC01-2012
Skills
- Dementia Care
- Disability Support (primarily youth)
- Mobility assistance
- Personal hygiene assistance
- Emotional support
- Social support
- Recreational activities
- Daily living support
- Verbal and written communication
Certification
- Australian Wide First Aid - Apply First Aid and CPR 2025
- Influenza vaccinations updated 07/25
- Working with Children's Check - 07/25
- Alzheimer's Australia Victoria - Dementia Education for Direct Care Workers 2011
- Victoria University Melbourne Australia - Manual Handling and Personal Care Revision 2012
Timeline
Personal Support Worker
Wyndham City Council
02.2011 - 03.2016
Customer Service Officer
Royal District Nursing Service
05.2009 - 11.2012
Certificate III Home And Community Care
APlus Apprentice And Trainee Services
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<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD
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