Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dani Hill

Summary

I am committed to living a life in alignment with what I love, leading with kindness.

Organised, adaptable and motivated professional re-entering the workforce after several years as a full-time parent.

Bringing strong multi-tasking, communication, and problem solving skills honed through personal roles.

Eager to contribute to a supportive team and apply prior experience from the Aged and Disability Community as a Personal Support Worker.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Wyndham City Council
02.2011 - 03.2016

1. Personal Care & Support

- Assisting with Activities of Daily Living (ADL's)

- Bathing, grooming, and hygiene support

- Dressing and toileting assistance

- Meal preparation and feeding support

- Mobility and transfer assistance

2. Communication & Interpersonal Skills

- Compassionate and empathetic demeanour

- Active listening

- Clear verbal and written communication

- Building trust and rapport with clients and families

- Cultural sensitivity

3. Safety & Health Knowledge

- Basic first aid and CPR (certified)

- Infection control procedures

- Proper lifting techniques

- Fall prevention

- Observing and reporting changes in health or behaviour

4. Organisation & Time Management

- Efficient ask prioritisation

- Reliable and punctual

- Documentation and record-keeping

- Ability to follow care plans and routines

5. Housekeeping & Domestic Support

- Light housekeeping and laundry

- Grocery shopping and errands

- Maintaining a safe and clean environment

6. Professionalism & Work Ethic

- Confidentiality

- Team collaboration

- Dependability and patience

- Respectful and non-judgemental attitude

Customer Service Officer

Royal District Nursing Service
05.2009 - 11.2012
  • Patient and family liaison
  • Healthcare administration
  • Appointment scheduling
  • Data entry & medical records management
  • Conflict resolution & complaint handling
  • Multi-tasking in fast-paced environments
  • Empathy & Professionalism

Education

Certificate III Home And Community Care

APlus Apprentice And Trainee Services
Coburg, VIC
01-2012

Skills

  • Dementia Care
  • Disability Support (primarily youth)
  • Mobility assistance
  • Personal hygiene assistance
  • Emotional support
  • Social support
  • Recreational activities
  • Daily living support
  • Verbal and written communication

Certification

  • Australian Wide First Aid - Apply First Aid and CPR 2025
  • Influenza vaccinations updated 07/25
  • Working with Children's Check - 07/25
  • Alzheimer's Australia Victoria - Dementia Education for Direct Care Workers 2011
  • Victoria University Melbourne Australia - Manual Handling and Personal Care Revision 2012



Timeline

Personal Support Worker

Wyndham City Council
02.2011 - 03.2016

Customer Service Officer

Royal District Nursing Service
05.2009 - 11.2012

Certificate III Home And Community Care

APlus Apprentice And Trainee Services
Dani Hill