- Drawing and Painting
- Tennis
- Travel
- Sailing
DANI WRIGHT
NEDLANDS
Summary
Versatile team member offering over 14 years of experience at Scotch College handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements.
Dedicated and dependable relationship builder with excellent people skills and incredible work ethic.
Overview
14
14
years of professional experience
Work History
Education Assistant
Dalkeith Primary School
02.2017 - Current
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Monitored student classroom and outdoors activities to promote student safety.
- Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
Uniform Shop Assistant
Scotch College
02.2011 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock,processed all flexi orders and balanced these orders each week.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Collaborated with team members to achieve overall store goals and objectives.
- Greeted customers entering store and offered assistance with requirements.
- Assisted in training new staff on store procedures, policies, and product knowledge.
- Developed strong rapport with customers and created positive impression of Scotch College
- Conducted regular stock takes to ensure inventory accuracy, avoiding discrepancies and potential sales issues.
- Provided exceptional customer service for increased customer satisfaction and repeat business.
- Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
- Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
Education
Bachelor of Arts - Psychology
University of Western Australia
Perth, WA02-1989
Skills
- Customer service
- Product knowledge
- Relationship building
- Customer engagement
- Technical knowledge
- Shop organization
- Returns and exchanges
- Reliable and responsible
- Customer assistance
- Team cooperation
Interests
Timeline
Education Assistant
Dalkeith Primary School
02.2017 - Current
Uniform Shop Assistant
Scotch College
02.2011 - Current
Bachelor of Arts - Psychology
University of Western Australia
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