Danialla Danyal
Melbourne ,Vic
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Novo Shoes
10.2023 - Current
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
Fast Food Crew Trainer
McDonald's Restaurant
10.2020 - 02.2022
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Promoted teamwork among crew members by facilitating effective communication channels between front-of-house and kitchen staff teams.
Education
Kolbe College
Greenvale, VIC10.2022
Skills
- Stock replenishment
- Building Customer Loyalty
- Product Knowledge
- Promotional Events
- Store maintenance
- Order Processing
- Flexible Hours
- Retail Store Operations
- Excellent Written and Verbal Communication
- Customer Assistance
- Fluent in Language
- Sales and Promotions
- Flexible Schedule
- Cash Register Operation
- Trend Awareness
- Staff Support
Timeline
Retail Sales Associate
Novo Shoes
10.2023 - Current
Fast Food Crew Trainer
McDonald's Restaurant
10.2020 - 02.2022
Kolbe College