Danica Van Rensburg
Windaroo,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Bartender
The WindMill
Mackay, QLD
02.2012 - 05.2015
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Set up glassware, liquor and other necessary supplies for special events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
Painter Laborer
Elite Paintings, EXPERIENCE
Vancouver, BC
10.2019 - 02.2021
- Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits
- Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products
- Organized and guided activities such as sales promotions requiring coordination with other department managers
- Set prices and credit terms for goods and services, based on forecasts of customer demand
- Provided efficient and courteous service to customers at all times
- Door to door knocking to get clients.
- Doing quotes for all inside and outside painting jobs for clients
- Marketing - door to door sales, flyers, posters, calls, emails.
- Training all my new employee's/ staff
- Painting, prepping and cleaning.
- Applied primers or sealers to prepare new surfaces, such as bare wood or metal, for finish coats
- Received instructions from supervisors and homeowners to determine work requirements
- Removed fixtures such as pictures, door knobs, lamps and electric switch covered prior to painting
- Washed and treated surfaces with oil, turpentine, mildew remover, or other preparations and sanded rough spots to adhere finishes
- Covered surfaces with drop cloths or masking tape and paper to protect surfaces during painting
- Filled cracks, holes and joints with caulk, putty, plaster and other fillers, using caulking guns and putty knives
- Painted inside and outside of bother residential and commercial buildings
- Communicated with the clients at all times to make sure they were happy with the paint job
- Training new employees/ staff members.
- Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
- Used brushes, spray guns and paint rollers to paint surfaces.
- Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
- Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
Franchise Manager
University First Class Painters
Vancouver, BC
03.2019 - 02.2021
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Promoted positive customer experience through day-to-day supervision and management of Type facility.
- Delegated Type daily tasks to employees, streamlining daily progress and efficiency.
- Drafted invoices for completed work.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Ski Lift Operator
Grouse Mountain Resorts
Vancouver, BC
10.2018 - 04.2019
- Operated ticket scanners to verify proper customer tickets and passes.
- Maintained lift entrance, corral and pit areas by removing excess snow and performing pre-operation inspections.
- Pulled levers to stop, adjust speeds and start lifts.
- Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.
- Learned and enforced lift rules, policies and procedures.
- Slowed lift down or stopped it in case of high-risk or young riders.
- Maintained lift mazes, ramps and signs.
- Helped guests get on and off lift.
- Provided physical assistance to guests as required.
- Alerted mountain staff of any serious problems on lift.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Commercial Cleaner
Sparkling Fairies, House Cleaning
Gold Coast, QLD
06.2018 - 10.2018
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Maintained clean, neat and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Organized and used industrial cleaning products following strict safety procedures.
- Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
- Used squeegees and cleaners to clean windows and glass partitions.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
FRONT COUNTER, COUNTER CASHIER
Hungry Jack's
Mackay, QLD
09.2016 - 03.2017
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
- Helped customers complete purchases, locate items and join reward programs.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Door Salesman
VicSolar
Melbourne, VIC
02.2012 - 05.2015
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Used scripts or persuasive sales techniques to convince clients in purchasing Product or Service.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Drove team revenue totals by bringing in top sales numbers.
- Worked quickly to weed out customers unlikely to buy to focus attention on valuable prospects.
- Offered customers best-fit, beneficial solutions from available Type product line.
- Met or exceeded sales quotas Number months out of Number.
- Completed Number follow up appointments or calls each week to connect with warm leads.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Studied geographic areas to identify potential buyers and increase door-to-door sales Number%.
Education
Advanced Diploma - Acting For Film
New York Film Academy
Gold Coast, QLD05.2017
High School Diploma -
North Mackay State High School
Mackay, QLD11.2013
Skills
- Time Management
- Team Player
- Self-Driven and Motivated
- Active Listening
- Flexible and Adaptable
- Excellent Attention to Detail
Languages
Afrikaans
Native or Bilingual
Timeline
Painter Laborer
Elite Paintings, EXPERIENCE
10.2019 - 02.2021
Franchise Manager
University First Class Painters
03.2019 - 02.2021
Ski Lift Operator
Grouse Mountain Resorts
10.2018 - 04.2019
Commercial Cleaner
Sparkling Fairies, House Cleaning
06.2018 - 10.2018
FRONT COUNTER, COUNTER CASHIER
Hungry Jack's
09.2016 - 03.2017
Bartender
The WindMill
02.2012 - 05.2015
Door Salesman
VicSolar
02.2012 - 05.2015
Advanced Diploma - Acting For Film
New York Film Academy
High School Diploma -
North Mackay State High School
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