Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Daniel Arnold

Cranbourne East,VIC

Summary

Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. 10 Years of management experience alongside 18 years of customer service experience.

Overview

11
11
years of professional experience

Work History

TRANSPORT SUPERVISOR

Linfox
10.2021 - Current
  • Filled in for the Operations Manager when required and have learnt parts of the role
  • Managing the Chain of Responsibility and NVHR
  • Daily completion of Safety KPI's
  • Managed a team of 3 and over 100 drivers
  • Managed budgets effectively, ensuring expenses were kept within allocated limits while maintaining service quality levels.
  • Ensured timely deliveries through effective coordination of drivers, vehicles, and routes.
  • Utilise Power BI to run financial reports to assist with day to day projections and targets
  • Built great relationships with stakeholders and communicated effectively with them.
  • Improved fleet efficiency by implementing optimized routing and scheduling strategies.

ALLOCATOR

Linfox
07.2021 - 10.2021
  • Daily communication with 60-70 Drivers
  • Fatigue Management
  • Managed productivity while maintaining an excellent level of service
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

DISPATCH CLERK

Linfox
07.2021 - 07.2021
  • Assisted the Supervisor in the day to day operations
  • Assisted with Safety KPI's.
  • Reduced response times for urgent deliveries by closely monitoring driver locations and adjusting routes accordingly.
  • Streamlined communication between drivers, warehouse staff, and customers to ensure accurate order fulfillment and timely delivery.
  • Boosted customer satisfaction with prompt resolution of inquiries, complaints, and special requests.

ASSISTANT RESTAURANT MANAGER

Grill'd Frankston
05.2019 - 05.2021
  • Assisted in supervising the business
  • Helped bring the business to an excellent level in 7 months from starting
  • Acceptable Mystery Shop results
  • Passing the Monthly operations review.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.

RESTAURANT MANAGER

McDonalds
10.2015 - 04.2019
  • Overall Supervision of the business
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

1ST ASSISTANT MANAGER

McDonalds
01.2015 - 10.2015
  • Assist the Restaurant Manager in overseeing the management and crew trainer team
  • Develop Business Plans
  • Statistical Analysis of Past Sales.

ASSISTANT MANAGER

McDonalds
12.2013 - 01.2015
  • Served as a mentor for junior management
  • Hired and trained up to 100 new team members.

SHIFT SUPERVISOR

McDonalds
08.2012 - 12.2013
  • Shift Management, Delegation of duties, would manage up to 20 people at a time.

Education

Bachelor of Science - Mathematics And Finance

UNIVERSITY OF QUEENSLAND
Toowoomba, QLD
01.2025

Traineeship -

AUSTRALIAN FIRST AID
12.2019

Graduate Certificate of Management -

AIB
Adelaide, SA
01.2017

Diploma of Management -

MCDONALDS TRAINEESHIP
01.2015

MAZENOD COLLEGE
Melbourne, VIC
11.2008

Skills

  • Cost Control
  • Fleet Management
  • Health and Safety Compliance
  • Load Planning
  • Scheduling Coordination
  • Route Planning
  • Team Leadership
  • Adaptability
  • Attention to Detail
  • Analytical Thinking

References

  • Ami Gurwirz, Linfox Site Manager, 0424933313
  • Brad Philpot, Linfox Operations Manager, 0407775196
  • Nikki King, McDonalds Supervisor, 0417586506

Timeline

TRANSPORT SUPERVISOR

Linfox
10.2021 - Current

ALLOCATOR

Linfox
07.2021 - 10.2021

DISPATCH CLERK

Linfox
07.2021 - 07.2021

ASSISTANT RESTAURANT MANAGER

Grill'd Frankston
05.2019 - 05.2021

RESTAURANT MANAGER

McDonalds
10.2015 - 04.2019

1ST ASSISTANT MANAGER

McDonalds
01.2015 - 10.2015

ASSISTANT MANAGER

McDonalds
12.2013 - 01.2015

SHIFT SUPERVISOR

McDonalds
08.2012 - 12.2013

Bachelor of Science - Mathematics And Finance

UNIVERSITY OF QUEENSLAND

Traineeship -

AUSTRALIAN FIRST AID

Graduate Certificate of Management -

AIB

Diploma of Management -

MCDONALDS TRAINEESHIP

MAZENOD COLLEGE

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