A dedicated community worker focused on enhancing interpersonal relationships and fostering community well-being. Skilled in conflict resolution and promoting positive relationships, outcomes, and behaviors. Bilingual in English and Spanish, enabling effective communication with a diverse range of clients from multicultural backgrounds.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Storeperson
BHC Melbourne Distribution Centre – Addecco
South Melbourne, Australia
09.2024 - 01.2025
I worked for a company that distributes pharmaceutical products nationwide across Australia, with the majority of imports sourced from Canada, along with additional products from Colombia, South Africa, and local laboratories in Queensland and Tasmania. My responsibilities include efficiently sorting and allocating orders, verifying item accuracy, ensuring batch and expiry date compliance, and overseeing KPIs. I conduct daily cycle counts in collaboration with colleagues to maintain inventory accuracy, and I manage labeling, stock quantity checks, and record-keeping within the Fishbowl software system to ensure proper tracking and documentation.
Delivery Driver and Storeperson
Enoteca Sileno
Brunswick, Australia
02.2024 - 09.2024
I was responsible for sorting and preparing imported products from Italy, including various wines and pasta, for distribution to retail stores and restaurants throughout metropolitan and rural Victoria. My role involves managing stock levels, preparing orders for dispatch, and operating an order-picking forklift to optimize efficiency and accelerate interstate deliveries. I ensured smooth warehouse operations and timely service delivery, adhering to strict time management practices to maintain high standards of operational excellence both within the warehouse and during transportation.
Work Health and Safety Representative
Hotel Chadstone Melbourne
Chadstone, Australia
09.2022 - 12.2023
volunteered as a representative on the Workplace Health and Safety (WHS) Committee at the hotel, where I collaborate with the Food and Beverage department to identify hazards and assess risks within the workplace. I am responsible for designing risk matrices and effectively communicating staff feedback to the HR department, contributing to the continuous improvement of safety protocols and promoting a safer work environment.
Support Worker
Accessible care
Multiple locations, Australia
09.2022 - 07.2023
As a support worker, I assist clients with complex needs by providing psychosocial support and facilitating community access and participation. My primary goal is to empower individuals by delivering care in alignment with their NDIS Support Plan, ensuring their autonomy and respect for personal choice. I also coordinate transportation to community programs, research local programs with the support of the local council, and actively promote these opportunities to clients.
Community Development Officer
Foothills Community Care
Ferntree Gully, Australia
07.2022 - 07.2023
I volunteered as a Community Development Volunteer, ensuring individuals in the Yarra Ranges and Knox Council areas have access to one of life’s basic needs—food. I supported program participants by identifying adverse lived experiences that could impact their development, while utilizing a strength-based approach to empower individuals. Additionally, I provided outreach food relief services to victims of domestic violence and individuals at risk of homelessness in the Dandenong Ranges and Knox areas.
Emergency Relief Officer
CIS Yarra Ranges
Lilydale, Australia
02.2022 - 07.2022
As part of my placement, I volunteered in the intake, assessment, and provision of emergency relief services to individuals with complex needs within the Yarra Ranges catchment area. My work included case management with a recovery-focused approach, collaborating with multiple stakeholders while maintaining a strong duty of care and respecting clients' dignity of risk. This experience allowed me to establish a positive and trusting rapport with clients. Additionally, I gained proficiency in using SharePoint and managing data through the organization's dedicated website.
Education
Diploma - Community Services
Box Hill Institute
Melbourne, VIC
Skills
Friendly and outgoing
Compassionate
Positive attitude
Relationship building
Stock control
Operating scanners
Recordkeeping requirements
Attention to detail
Hobbies and Interests
Mindfulness
Weighlifting
Hiking
Cooking & reading
Certification
Diploma of Community Services
Full Driving License
Working With children Check (WWCC)
NDIS Worker Check
Police Check
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Storeperson
BHC Melbourne Distribution Centre – Addecco
09.2024 - 01.2025
Delivery Driver and Storeperson
Enoteca Sileno
02.2024 - 09.2024
Work Health and Safety Representative
Hotel Chadstone Melbourne
09.2022 - 12.2023
Support Worker
Accessible care
09.2022 - 07.2023
Community Development Officer
Foothills Community Care
07.2022 - 07.2023
Emergency Relief Officer
CIS Yarra Ranges
02.2022 - 07.2022
Diploma - Community Services
Box Hill Institute
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