Experienced educator and hospitality professional with a proven ability to engage and support diverse groups, drive customer satisfaction, and lead teams to success. Strong communication and problem-solving skills, with a track record of fostering collaboration and improving outcomes. Adept at adapting to changing environments and providing exceptional service in high-pressure settings. Skilled in training and mentoring staff, handling customer inquiries, resolving conflicts, and ensuring smooth operations. A dedicated team player with a passion for creating positive customer experiences and achieving results.