Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Brook

Wamberal,NSW

Summary

Reliable, punctual and always eager to take on new responsibilities to contribute to overall team success.

Demonstrates strong work ethic through consistent dedication to tasks, attention to detail and a proactive approach to problem solving.

Proven ability to work efficiently both independently and in team settings, ensuring deadlines are met without compromising quality. Maintained a positive attitude in high pressure situations and exhibited a commitment to continuous learning and professional growth

Overview

13
13
years of professional experience

Work History

Operations Manager

Pesteco PTY LTD
03.2020 - Current
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Interacted well with customers to build connections and nurture relationships.

Head Group FItness Trainer and Personal Trainer

Functional Movement Pilates, PT and Bootcamp
10.2011 - 09.2024
  • Led dynamic stretching exercises before each class, preparing clients both physically and mentally for the upcoming workout session.
  • Conducted engaging group fitness sessions for improved health and wellness outcomes.
  • Established a welcoming environment by fostering camaraderie among group members, contributing to increased participant enjoyment.
  • Managed group fitness classes of up to 30 members.
  • Planned and executed group fitness sessions with warm-ups and cool-downs.
  • Adapted classes to meet needs of participants with varying fitness levels.
  • Educated clients on proper form and technique during workouts, improving overall exercise effectiveness.
  • Performed regular assessments of participant fitness levels and progress toward performance goals.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.

Pest Control Service Technician

Ponderosa Pest Control
06.2018 - 06.2020
  • Reduced callbacks for pest control services by effectively identifying, treating, and eliminating pests in a timely manner.
  • Provided expert advice to clients regarding preventive measures against future infestations, leading to fewer callbacks and increased customer satisfaction.
  • Maximized efficiency by managing inventory levels of chemicals and equipment needed for daily operations.
  • Maintained safety standards during all pest control treatments to ensure the well-being of clients, pets, and technicians.
  • Improved customer satisfaction by providing thorough pest inspections and recommending effective treatment plans.
  • Increased company revenue with upselling additional services to clients based on their specific needs.
  • Demonstrated adaptability by effectively managing time and resources to accommodate fluctuating workloads and changing client needs.

Pest Control Technician

CPM Pest and Hygiene Services
11.2016 - 03.2020
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Developed customized treatment plans tailored to each client''s specific needs, prioritizing long-term results over quick fixes.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.

Education

Certificate III - Pest Management

Rapid Training

Certificate III - Health And Fitness

FIA
Sydney

Certificate IV - Health And Fitness

FIA
Sydney

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Employee relations and conflict resolution
  • Staff Training
  • Staff Management

Timeline

Operations Manager

Pesteco PTY LTD
03.2020 - Current

Pest Control Service Technician

Ponderosa Pest Control
06.2018 - 06.2020

Pest Control Technician

CPM Pest and Hygiene Services
11.2016 - 03.2020

Head Group FItness Trainer and Personal Trainer

Functional Movement Pilates, PT and Bootcamp
10.2011 - 09.2024

Certificate III - Pest Management

Rapid Training

Certificate III - Health And Fitness

FIA

Certificate IV - Health And Fitness

FIA

Similar Profiles

  • Mekondjo Johannes

    Mekondjo JohannesMekondjo Johannes

    Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)

    View Profile
  • Mekondjo Johannes

    Mekondjo JohannesMekondjo Johannes

    Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)

    View Profile
  • Georgina Witbooi

    Georgina WitbooiGeorgina Witbooi

    Operational Compliance Manager at EVOLUTION FINANCE (PTY) LTD / OPCO 365 (PTY) LTDOperational Compliance Manager at EVOLUTION FINANCE (PTY) LTD / OPCO 365 (PTY) LTD

    View Profile
Daniel Brook