Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information
Generic

Daniel Bruce

Bullsbrook,WA

Summary

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Avolta DutyFree
10.2018 - Current
  • Supervised daily operations, ensuring adherence to safety protocols and company standards.
  • Trained and mentored team members, fostering a collaborative work environment.
  • Conducted regular performance evaluations, providing constructive feedback to enhance staff development.
  • Implemented training programs focused on skill enhancement and safety compliance.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.

sales team member/Shift support

JR DUTY FREE PERTH AIRPORT T1
08.2016 - 10.2018
  • Team leader
  • Discounting/refunding items
  • Cash handling
  • Achieving goals and sell targets
  • Customer Service
  • Safety Checks
  • Knowledge of alcohol
  • Knowledge of Technology

Shift Supervisor/Acting Manager

Dicksmith midland gate WA
08.2014 - 05.2016
  • Organizing shifts/pays for staff
  • Getting daily plans ordered
  • Team leader
  • Discounting and refunding items
  • Cash handling
  • Organizing store stock
  • Achieving goals and sell targets

Customer Service

Woolworths Petrol Ellenbrook WA
12.2012 - 02.2014
  • Invoicing
  • Customer Service
  • Time Checks (for drinks and food)
  • Safety Checks
  • General Cleaning

Education

Year 12 -

Ellenbrook Secondary College
Perth, WA
11.2011

Diploma - Multimedia

North Regional TAFE
WA
11.2016

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Staff motivation

Certification

  • 2022 Approved Manger Licence liquor
  • 2020-AHA Hospitality & Tourism COVID-19 Hygiene Course
  • 2017-Fire/Evacuation warden Perth Airport
  • 2016- Airport ASIC holder
  • 2016 - RSA Certificate
  • 2016- CUF50207 - Diploma of Interactive Digital Media
  • 2014 - Multimedia Certificate 3&4
  • 2012 - SITHFAB012B Prepare & Serve Espresso Coffee
  • 2010 - Worksafe Smart Move Hospitality & Tourism Modules Certificate
  • 2010 - Hospitality Cert II
  • 2009 - Community Services City of Swan Certificate
  • 2009 - Worksafe Health Certificate
  • 2009 - Worksafe General Certificate

Timeline

Shift Supervisor

Avolta DutyFree
10.2018 - Current

sales team member/Shift support

JR DUTY FREE PERTH AIRPORT T1
08.2016 - 10.2018

Shift Supervisor/Acting Manager

Dicksmith midland gate WA
08.2014 - 05.2016

Customer Service

Woolworths Petrol Ellenbrook WA
12.2012 - 02.2014

Diploma - Multimedia

North Regional TAFE

Year 12 -

Ellenbrook Secondary College

Personal Information

Date of Birth: 10/8/1993
Daniel Bruce