DANIEL COOK

Delivered migration and consolidation project activities on time, aligning with stakeholder requests.

Planned and implemented effective facilities policies, procedures, and capacity planning.

Coordinated management of fit-out works, property construction, and relocation projects.

Developed cost-saving initiatives against benchmarks and analyzed results for effectiveness.

Oversaw delivery of reactive and planned maintenance, Capex, building compliance, cleaning, and security services.

Collaborated with Global Services team to implement policies and execute plans effectively.

Ensured venue assets met health, safety, and legislative requirements while monitoring environmental performance.

Conducted inspections of facilities to assess needs and implement operational improvements.

• Managed daily operations of facilities to ensure safety and compliance standards.
• Oversaw vendor relationships, maintaining service quality and effective communication.
• Conducted regular inspections of equipment and facilities to identify necessary repairs.
• Scheduled cleaning services, ensuring all facilities maintained industry cleanliness standards.
• Led building improvements to enhance facilities and fulfill tenant requirements.
• Responded to tenant service requests promptly within established timeframes.
• Implemented security protocols across multiple sites, enhancing employee safety.
• Supervised construction and renovation projects, adhering to environmental and health regulations.

• Multiple property management
• Building Surveys and Condition Assessments
• Building Compliance
• Management of large portfolio (104 Schools)
• Support school property plans incorporating operational & facilities management
• Support and assist with PMP and upgrade plans to optimise life cycle cost and asset investments
• Actively support and provide expert advice to schools on their asset management plans
• Support all stakeholders with school master planning
• Identify asset problems that require escalation to relevant stakeholders
• Review and provide support with the development of asbestos management plans
• Provide advice and support with refurbishment programs and safety management
• Assist in the preparation of business cases for minor and major capital works projects
• Ensure policies and standards are followed during master plan phases
• Provide support to schools in the event of emergencies.
• Build and maintain strong relationships with Board of Trustees and Principals
• Collaborate with and provide appropriate guidance and support to the wider team

• Contractor management
• Budget / financial management
• Preparation of CAPEX proposals for owner approval
• Contract Management
• Multiple property management
• Risk Management and Compliance for multiple sites
• OHS implementation and workplace initiatives
• Leadership of Operational Team
• Implement preventative maintenance programming
• Fire system compliance
• Business Planning
• Assist in the review of and maintaining the Centre’s BCP
• Ensure all buildings meet current Codes, Regulations & ACTS
• Project implementation and management
• Sustainability and Waste management
• Relationship management
• Site inspections and audits
• Customer relations
• Analysis and problem resolution for mechanical and essential services and major plant
• Safety and Security Incident investigation

• Contractor management
• Multiple property management
• Site inspections and audits
• OHS implementation and workplace initiatives
• Facilities Management
• Implement preventative maintenance programming
• Fire system compliance
• Ensure all buildings meet current Codes, Regulations & ACTS
• Project implementation and management
• Body Corporate and Resident relations

• Contractor management
• Budget / financial management
• Attend design meetings and tendered out refurbishment project for 101 apartments
• OHS implementation and workplace initiatives
• Facilities Management
• Preventative maintenance programming
• Day to Day - Hotel Operations when GM on leave
• Fire system compliance
• Project implementation and management
• Body Corporate and Residential relations
• Sustainability and Waste management
• Relationship management
• Analysis and problem resolution for mechanical and essential services and major plant

• Implementation of maintenance systems and programs including changing the way maintenance jobs were reported and resolved.
• Budget Management
• Asset management
• Helped to improve guest satisfaction by timely maintenance rectification
• Improved relationship between maintenance team and management
• Team management

• Project management for the refurbishment of 308 hotel accommodation rooms
• Time management; delivered key milestones as per project schedule
• Minimized project variations
• Defect identification and rectification
• Attended pre design meeting with owners and other stakeholders

• Implement and drive the work place risk management plan at multiple properties
• Hazard identification and management
• CCTV management and security strategies
• Asset protection
• Maintain a professional presentation
• Communicate and provide a high level of customer service
• Community liaison – police, fire, work safe, council executives
• Sign off for major events relating risk identification. Suggest alternative measures where required
• Development and training of building evacuation procedures
• Development of Event Construction and Safety Guidelines
• Responsible for driving a positive health and safety culture
• Incident management and investigation
• Assisting in and development return to work programs