Daniel Corfield

Led a high-performing team to achieve exceptional sales consistently through the year, while minimising stock loss and maintaining high customer satisfaction.

• Created an uplifting atmosphere to enhance employee well-being and collaboration through rapport and encouragement.
• Empowered team success by aligning work assignments with individual strengths and capabilities providing meaningful employment.
• Enhanced customer satisfaction through timely responses to feedback and strategic improvements.
• Trained and mentored staff on correct food handling, storage, and display of fresh produce providing constructive feedback.
• Implemented waste minimisation strategies and coordinated donations to local charities and farms.
• Provided feedback to suppliers to maintain product quality. Ensured customer satisfaction and brand protection.
• Building merchandising displays to enhance visibility of seasonal items and specialty products.
• Coordinated closely with other departments and management within the store, creating a collaborative environment focused on our customers, team well-being and overall success.
• Maintained comprehensive food safety documentation to ensure compliance with health regulations.

Developed efficient night fill processes for a new store and team while adhering to company policies and procedures. Created safe, inviting workspace improving customer satisfaction and boosting team morale.

• Managed store operations during night shifts to maintain compliance with recording safety standards, cash management and store closing duties.
• Conducted daily team meetings clarifying objectives and motivating staff to achieve store goals, coordinated communication between day and night teams.
• Participated in hiring new team through interviews online and in person, providing training, guidance and onboarding.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate solutions.
• Implemented customer service initiatives that increased satisfaction and loyalty.
• Analysed peak hour demands, creating staff schedules and contracts balancing labor efficiency with team employment needs.
• Created maintenance requests and coordinated repairs.
• Breakdown of grocery loads to optimise filling.
• Monitored the integrity of completed tasks and relayed feedback to team ensuring good feedback is also appreciated.

Supported grocery manager in optimising daily operations, enhancing inventory management, meeting promotional objectives, and ensuring compliance with safety regulations.

• Trained new staff on store policies, enhancing team performance and service delivery.
• Documented workplace incidents to maintain safety records and facilitate follow-up actions.
• Built merchandising displays, organise sales reps and ordering.
• Executed weekly promotional initiatives and seasonal transitions to align with marketing objectives.
• Completed ticketing and signage strategies to enhance customer engagement.

Storeperson

• Upheld high-quality standards for all handled goods while meeting deadlines in a fast-paced work environment.
• Efficient loading and unloading of trucks using electric pallet jacks and lifts. Correct safety procedures completed with documentation.
• Arranged pallets on the dock to facilitate efficient loading and unloading.
• Coordinated early morning operations to ensure timely receivals of goods and maintain inventory flow.

Assisted managers and supervised front-end operations in a busy supermarket, ensuring exceptional customer service, efficient checkout processes and closing procedures.

• Resolved customer inquiries, complaints and returns promptly while following policies and procedures.
• Cleaned and organized front-end area to enhance customer experience.
• Monitored cashier performance metrics to identify areas for improvement and implement corrective actions.
• Monitored cash drawers to identify discrepancies and facilitated checkout processes to uphold efficient and safe cash flow.
• Ensured team scheduling for breaks and shift replacements.
• Completed closing procedures in a timely manner.
• Managed inventory levels through restocking and organizing merchandise displays to maximize sales potential.

Assisted customers with product inquiries to improve shopping experience. Processed transactions accurately and efficiently in high-volume retail environment.

• Collaborated with team members to streamline checkout processes and reduce wait times.
• Assisted customers with product inquiries, enhancing overall shopping experience. Processed transactions accurately and efficiently in high-volume retail environment.
• Restocked merchandise in front lanes to enhance store appearance.