Daniel Di Fazio
Mill Park,Victoria
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the role of a Facilities Coordinator position. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
Work History
Sales Representative
Expressions Plus/Henderson Greetings
06.2008 - Current
- Managed over 100 customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Installation of greeting card fixtures, sometimes with onsite alterations.
Store Manager
Jessdan PTY LTD
02.2000 - 06.2008
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies and inventory shrinkage.
Furniture Polisher
Dream Haven
04.1994 - 02.2000
- Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
- Provided guidance, assistance and training to employees when needed.
- Set production goals and motivated team to achieve such goals.
- Reviewed final aspects of finishing for compliance with established standards related to color, textures, metals, exotic woods and aged finishes.
- Repaired damaged items using different stains and tools.
- Finished furniture with high-quality finishes through careful application of compounds such as stain, oil, and paint.
- Protected final finishes by applying lacquers and other sealants.
- Created antique looks and other unique finishes with paint and stains.
- Disassembled items to prepare for finishing using hand tools.
- Removed old finishes and degraded parts to complete skilled repairs and restore ideal appearances.
- Brushed bleaching agents on wood surfaces to restore natural colour.
Education
Furniture Polisher Trade -
Holmesglen Institute Chadstone
Chadstone, VIC09.1998
Skills
- Staff Training
- Product Promotion
- Post-Sales Support
- Customer Retention Abilities
- B2B Sales
- Product Merchandising and Distribution
- Problem-Solving Strengths
- New Business Opportunities
- Training and Development
- Handyman
Timeline
Sales Representative
Expressions Plus/Henderson Greetings
06.2008 - Current
Store Manager
Jessdan PTY LTD
02.2000 - 06.2008
Furniture Polisher
Dream Haven
04.1994 - 02.2000
Furniture Polisher Trade -
Holmesglen Institute Chadstone
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