Daniel Egars
Melbourne,Australia
Summary
With several years of experience in sales across both corporate and retail environments, I bring a strong track record of achieving sales success and delivering exceptional customer service. My background includes working for brands such as Bank of Ireland, Bakdrop.com and Red Energy where I was responsible for identifying and converting sales opportunities, meeting and exceeding KPI targets, and fostering customer relationships to improve retention rates.
Overview
8
8
years of professional experience
Work History
Sales Consulant
Red Energy
05.2024 - Current
- Handled a high volume of inbound calls, focusing on converting inquiries into sales by identifying customer needs and offering tailored energy solutions. Consistently leveraged product knowledge and persuasive communication to maximize conversion rates.
- Regularly utilized active listening and negotiation skills to increase customer satisfaction and drive sales performance while also building clinet relationship.
- Consistently met and exceeded KPI's such as conversion rates, average call duration, and sales targets. Used data-driven insights to adjust strategies, improve call handling efficiency, and enhance overall sales outcomes.
Sales Agent
Backdrop.com
03.2023 - 04.2024
- Provided high quality personalized event marketing to clients across the United States and Canada
- Crucial part of a three person sales team delivering KPIs for an industry leading company in North America
- Sales Representative for global brands such as Disney, Citizen Watches and the Miami Heat
Customer Sales Advisor
Bank of Ireland
02.2021 - 01.2023
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Responsible for identifying sales opportunities in day to day business such as Insurance, mortgages, personal loans and pensions
- Provided high quality referrals to mortgage and sales advisors allowing my branch to exceed sales targets in both of my years with the company
Senior Sales Assistant
Circle K Fuel Group
01.2020 - 01.2021
- Documented all concerns and incidents and reported them to a senior supervisor
- Providing high quality on-site training to new recruits
- Worked well on a team to create a work environment that allowed all colleagues to excel in their respective role
Sales Assistant
Circle K Fuel Group
07.2016 - 01.2020
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Identified and maximized sales opportunities, and increased customer retention rates
- Ensured to meet set targets provided by management with positive referrals and leads throughout the year
Education
New Media, English and Communications -
University of Limerick
06.2020
Tesol - Teaching English to Non-Native Speakers
University of English
06.2020
St Kierans College -
St Kierans College
06.2016
Skills
- Public Speaking
- Microsoft Office & Google Suite
- Marketing and Sales
- Communication and Customer Service
- Initiative and Problem-solving Abilities
References
- Marie Barcoe, Circle K Fuel Group, barcoeellen@hotmail.com, +353 860725985
- Michelle Noone, Bank of Ireland, Michelle.noone@boi.com, +353 873832234
- Yvonne Palmer, Bank of Ireland, yvonne.palmer@boi.com, +353 871833846
- Bobby-Lee Locklyer, Backdrop.com, bobbylee.l@backdrop.com, +1 5194954186
Extracurricular Activities
Kilkenny Young Person of The Year, 06/01/17, Awarded young person of the year for the city for Kilkenny for my fundraising for Cancer Research. Charity Work at The Simon Community, 02/01/21 - 01/01/23, Apart of a group responsible for organizing and participating sleep outs to raise vital funds for homeless communities in Galway, Ireland.
Hobbies and Interests
- Rugby, in which I was both the team captain and club treasurer in University
- Chess having placed first in regional Irish tournaments.
Timeline
Sales Consulant
Red Energy
05.2024 - Current
Sales Agent
Backdrop.com
03.2023 - 04.2024
Customer Sales Advisor
Bank of Ireland
02.2021 - 01.2023
Senior Sales Assistant
Circle K Fuel Group
01.2020 - 01.2021
Sales Assistant
Circle K Fuel Group
07.2016 - 01.2020
Tesol - Teaching English to Non-Native Speakers
University of English
St Kierans College -
St Kierans College
New Media, English and Communications -
University of Limerick
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