Daniel Ferris
Melbourne,VIC
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
9
9
years of professional experience
Work History
Restaurant & Bar Manager
The Dubliner Bar & Restaurant
Mornington, VIC
07.2024 - Current
- Hiring and training staff
- Handling the restaurant budget
- Working with kitchen staff to revamp menu items
- Ensuring equipment and procedures are up to code
- Monitoring inventory
- Communicating with vendors
- Solving customer complaints
- Coordinating front and back house operations
- Managing a team of 10+
Restaurant Manager
The Quiet Man Irish Pub
Flemington, VIC
07.2023 - 02.2024
- Managed an employee base of 20.
- Managed accounts payable, accounts receivable and payroll.
- Updated computer systems with new pricing and daily food specials.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Assisted staff by serving food and beverages or bussing tables.
Restaurant Manager
Doc's Fresh Seafood Restaurant
Downpatrick, County Down
03.2016 - 09.2020
- Enhanced customer satisfaction by providing top-notch service, and addressing concerns promptly.
- Streamlined event planning processes for increased efficiency and reduced turnaround time.
- Managed venue schedules, ensuring optimal utilization of space and resources.
- Cultivated strong relationships with clients, leading to repeat business and referrals.
- Managed an employee base of 25+ between front of house, kitchen, and preparation shifts.
Education
Level 2 & 3 Professional Cookery Diploma -
South Eastern Regional College
Downpatrick, Northern Ireland06-2016
High School Diploma -
St Colmcille's High School
Crossgar, Northern Ireland06-2015
Skills
- Recruitment
- Menu development
- Kitchen oversight
- Restaurant operations management
- Employee retention
- Operations management
- Organization and prioritization
- Point of sale (POS) system operation
- Recipes and menu planning
- Promotions planning
- Customer-oriented
- Customer service best practices
- Shift management
- Employee schedule management
- Customer engagement
- Full service restaurant background
References
References available upon request.
Timeline
Restaurant & Bar Manager
The Dubliner Bar & Restaurant
07.2024 - Current
Restaurant Manager
The Quiet Man Irish Pub
07.2023 - 02.2024
Restaurant Manager
Doc's Fresh Seafood Restaurant
03.2016 - 09.2020
Level 2 & 3 Professional Cookery Diploma -
South Eastern Regional College
High School Diploma -
St Colmcille's High School
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