Daniel Foley
Coffs Harbour,NSW
Summary
Enthusiastic and results-oriented professional with years of experience in both high ropes course management and retail sales. Proven expertise in overseeing high ropes operations, ensuring safety, and delivering exceptional customer experiences. Demonstrated ability to lead teams of 50+, manage equipment, and maintain compliance with safety standards. Adept at utilizing strong sales skills to enhance customer engagement and drive revenue growth. Seeking to add to my experience and challenge myself further.
Overview
6
6
years of professional experience
Work History
Outdoor Pursuits Assistant Manager
Center Parcs, Longford Forest
Ballymahon, Longford, Ireland
09.2023 - 08.2024
- Contributed to managing the daily operations of multiple high ropes courses and rock-climbing areas, ensuring seamless execution of all activities.
- Managed maintenance and inspection of infrastructure and equipment, ensuring compliance with safety standards and optimal gear condition.
- Managed staff recruitment, training, and scheduling for a diverse team of guides, instructors, and support personnel.
- Managed department's budget by monitoring expenses, forecasting needs, and maximizing cost-efficiency.
- Conducted risk assessments to identify potential hazards and implement measures to mitigate them.
Outdoor Activity Instructor
Center Parcs, Longford Forest
Ballymahon, Longford, Ireland
05.2019 - 09.2023
- Ensured participant safety and satisfaction by leading them through the activities with continuous guidance and support.
- Harnessing and attachment of safety lanyards and helmets, pre-activity briefing of rules and final checks, ensuring the smooth and safe transition of equipment during the course.
- Successfully handled emergency situations, ensuring prompt response and adherence to required protocols for medical assistance.
Sales Assistant
Sports Direct
Roscommon, Ireland
06.2018 - 05.2019
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Provided excellent customer service to clients in person and over the phone.
- Maintained cleanliness of the sales floor area at all times.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Education
Leaving Certificate
CBS Roscommon
Roscommon, Ireland06-2016
Some College (No Degree) -
National University of Galway
Galway, IrelandSkills
- Financial Analysis: Budgeting, forecasting, financial reporting
- Customer Service: Conflict resolution, customer relationship management
- Communication: Clear and effective speaking, active listening, strong writing skills, professional email etiquette
- Leadership: Ability to lead and motivate a team
- Organization: Ability to prioritize tasks and manage time efficiently
- Teamwork: Working well with others, contributing to team goals
Additional Qualifications
- Holder of a Equipment Inspection, Competent Person PPE Certificate (LYON LTD)
- Operational Inspection & Maintenance Course Certificate (Capstone LTD)
- First aid trained (October 2022)
- Tulsa ‘Introduction to Children First’ e-learning Programme (April 2023)
Hobbies & Interests
- Volunteered with local sports clubs, providing coaching and management for underage teams.
- A member of multiple sports team during my childhood and into my adult life.
- I have a keen interest in nature and the environment
- Volunteered in a number of fundraising events in my local town
References
References available upon request.
Timeline
Outdoor Pursuits Assistant Manager
Center Parcs, Longford Forest
09.2023 - 08.2024
Outdoor Activity Instructor
Center Parcs, Longford Forest
05.2019 - 09.2023
Sales Assistant
Sports Direct
06.2018 - 05.2019
Leaving Certificate
CBS Roscommon
Some College (No Degree) -
National University of Galway
Similar Profiles
Lauren CookeLauren Cooke
Waitress at Centre Parcs Elvedon ForestWaitress at Centre Parcs Elvedon Forest
Andrea VitaliAndrea Vitali
Cook at Center Parcs De KempervennenCook at Center Parcs De Kempervennen
Xavier LELIEVREXavier LELIEVRE
Directeur maeva Home at Maeva – Pierre & Vacances - Center Parcs GroupDirecteur maeva Home at Maeva – Pierre & Vacances - Center Parcs Group