Daniel Harrison

-Supervised daily operations across all departments to ensure smooth and efficient service.

-Acted as the main point of contact for guest inquiries, complaints, and special requests.

-Coordinated staff scheduling, shift handovers, and team performance.

-Conducted regular inspections to maintain cleanliness, safety, and service quality.

-Training new staff and reinforcing company policies and procedures.

-Ensured compliance with all legal, health, and safety standards.

-Handled cash-ups, reporting, and end-of-day reconciliation duties.

Lead a team of bartenders, providing guidance and support to ensure high-quality service delivery

-Oversee bar operations, including inventory management, and maintaining cleanliness of storage areas

-Handle customer enquiries, resolve complaints, and maintain positive relationships with patrons

-Provide assistance to managers in completing the daily closing and opening responsibilities, including weekly pokies clearance

-Control in the management of Bar staff shifts and breaks

-Prepared and served beverages according to established recipes and customer preferences

-Maintained cleanliness and organisation of the bar area to ensure a werlcoming environment

-Managed cash transactions and operated POS systems with accuracy

-Collaborated with colleagues to ensure efficient workflow and exceptional customer satisfaction