Trusted and positive executive leader skilled in all areas of executive business management and large-scale complex engineering & infrastructure programs, Strategic Vision & Leading Business Developer sales and business growth. Known for driving Digital Transformation across complex business while delivering excellent team building motivation and leadership results.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director Solutions ANZ
Motorola Solutions
10.2019 - Current
Leading Government Sales & Solutions business in ANZ (~$500M) that is focussed on identifying, qualifying, capturing, and winning large scale new business in the government, defence and public safety markets spanning the entire engagement process from pre-sales through to solution delivery and closed sales
The role encompasses leading the strategic planning and direction setting for the ANZ business and reports to the Managing Director (VP)
I directly lead a team of ten people comprising Sales Directors, Solution Architects and SME’s
I employ the Millar Heiman sales methodology in developing account plans and the role is highly focussed on meeting current year sales & revenue targets for the region, plus responsibility for long range planning and goal setting
This role requires influence and practice at C-Level with Motorola’s customer groups
Key achievements: Securing multi year device fleet with WAPOL ($34M USD), Secured large scale FRNSW & SES (5+yr contracts) for new tech Vehicle as Node Solutions
Executive General Manager – Telecommunications
Tandem Pty Ltd (formerly ISGM)
07.2017 - 09.2019
Company Overview: Tandem was a large-scale workforce & deployment supplier to the telecommunications, media and insurance sector
The company had annual revenue in excess of $600M and holds a blue-chip customer base including Telstra, nbn, Foxtel & IAG
Reporting to the Group COO with responsibility for the delivery of all nbn & wireless programs, encompassing large-scale design & construction programs
In the past 2-years I have planned and implemented multi-skilled delivery teams peaking at +150 staff and over 600 active resources performing field services across multiple locations
Tandem was a large-scale workforce & deployment supplier to the telecommunications, media and insurance sector
The company had annual revenue in excess of $600M and holds a blue-chip customer base including Telstra, nbn, Foxtel & IAG
Key achievements: Delivered exceptional growth in revenue in 2-yr period (rev $290M) and EBITDA results ~$48M exceeding planned levels for the programs
On track to return a 21% EBITDA margin over program life and net positive cash flow from inception
Led the development and implementation of a Digital Command Centre (DPMO) model that has led to a +20% increase in productivity and construction cost savings
Enabled a complete set of data analytics tools and BI insights that leveraged and increased existing configurations, leading to richer forecasting and performance information; notably Cost to Complete reporting
Formed a working JV with Accenture to develop and secure the nbn Project Unify contract ($60M); a transformational SaaS based platform to transform the future workforce management for nbn on a national scale
Delivered industry leading KPI results across complex programs – consistent ranked 1st of all Tier 1 delivery partners in project cost control to target with nbn and variation management
Successfully developed, led and implemented the nbn strategic plan (CVP), focussing on specialised network engineering programs that resulted in securing three additional service contracts in 2018/9
Introduced and successfully completed the 100% acquisition of Metasite Pty Ltd ($10M revenue), a company that provides wireless services, to support Tandem’s strategic objectives of entering the wireless services & 5G market
Served as director for this group entity
Executive Program Director – ANZ Programs Office – VHA & Optus
Huawei Technologies Pty Ltd
09.2015 - 06.2017
Company Overview: Global supplier telecommunications equipment and services with revenue in excess of US$85B
The organisation operates in a mature matrix structure and is a leader in ICT and Digital Innovation
As Executive Program Director I led a team in excess of 100 staff across all states while leading strategic initiatives for product and service sales and establishing required PMO and Delivery structures
Global supplier telecommunications equipment and services with revenue in excess of US$85B
The organisation operates in a mature matrix structure and is a leader in ICT and Digital Innovation
Key Achievements: Met and exceeded revenue and EBITDA targets for VHA and Optus in 2016 & 2017 with record revenue of $310M achieved for VHA in 2015/16 period
Secured and implemented Huawei’s first outsourcing contract with Optus for the National In-Building Coverage program
A 3-year contract valued at $170M and included the integration of 15 Optus staff into Huawei’s organisation
Led the initiation and implementation of the divisional PMO including newly formed Project Charter and successful rollout of Huawei’s Digital operations platform, ISDP
Consistently met all customer delivery baseline targets thru 2016 with On Time Delivery averaged at 106% and leading results for HSE compliance
Initiated and implemented an offshore team of design experts based in Shenzhen that led to a 20%+ reduction in end-to-end site completion for IBC projects
1st Honour Award for Global Executive PMO Program (Shenzhen Sept 2016)
Chief Operating Officer
Kordia Solutions Pty Ltd
10.2013 - 09.2015
Company Overview: Kordia was NZ government entity that provided large-scale engineering and ICT projects to the carrier, government and broadcast sectors
The company had annual turnover in Australia circa $200M and over 600 employees
Reporting to the CEO, I undertook a newly created COO role with a focus on change management and implementing a new operating model and strategy for the business that had encountered poor performance following a period of rapid growth and expansion
Kordia was NZ government entity that provided large-scale engineering and ICT projects to the carrier, government and broadcast sectors
The company had annual turnover in Australia circa $200M and over 600 employees
Key achievements: Returned to profitable trading in H1 of FY14/15 EBITDA margin 5% and continued to grow EBITDA to over $8M at FY14/15
Developed and implemented major operational transformation and structures that improved customer and employee engagement and established stronger commercial and delivery priorities on all programs of work
Led negotiation for terms and closure of several large commercial contract disputes that provided measurable and certain outcomes for the organisation saving litigation of up to $30M
Led the procurement and bid strategy for securing of several new large-scale contracts, namely with nbn, Telstra and Optus that provided over $120M in new p.a
Contracts
Formed strategy and implementation of progressive Digital/IT solutions (Click/Service Now) and PMO to support large-scale program delivery, increased productivity and field management leading to a +20% in field resource utilization
Executive General Manager – Wireless Communications
Service Stream Ltd
08.2011 - 09.2013
Company Overview: Service Stream (ASX: SSM) is a leading provider of professional and field services to major infrastructure owners across telecommunications, energy and water utilities
The group has a national profile and annual revenues of $900M
Reporting to the CEO, I skilfully managed the performance of the Wireless Communications division
A national ‘turn-key’ provider of telco infrastructure design & construct services with annual revenues in excess of $200M with an engineering and professional workforce of over 250 employees
Service Stream (ASX: SSM) is a leading provider of professional and field services to major infrastructure owners across telecommunications, energy and water utilities
The group has a national profile and annual revenues of $900M
Key Achievements: Delivered increased revenue and profitability to the business unit with improved client engagement and structuring of delivery models
Revenue achieved +20% growth 2011-2013 with average EBITDA of 12%
Developed and led complete strategy and organisational transformation (Plan124) across the division that delivered significant engagement and stakeholder improvements including additional large client, Telstra Enterprise & Government to the portfolio
Achieved significant growth with Telstra in the provision of rollout programs and transformed SSM to a leading supplier of design & build services for the 4G LTE programs
Established first functioning PMO within Service Stream and involved directly in this extension to Exec PMO governance operations across the group
Drove growth and new business strategy that led to securing of additional technology scope for transmission and maintenance
Program Director – Wireless Solutions
Service Stream Ltd
07.2006 - 07.2011
Reporting to the EGM, I successfully led delivery for major national deployment programs
An all-encompassing role that included responsibility for national program delivery, P&L accountability, revenue growth, commercial and financial management, resource planning and stakeholder engagement and communication
Key achievements: Successful leadership in delivery of national Telstra Wireless programs encompassing a ‘turn-key’ delivery model
All key contracts KPI’s met and exceeded over extended time including Schedule, HSEQ and Year-on-Year cost improvement
Securing 2 x 2yr contract extensions including direct input into key contract scope changes and provision of productivity improvements for Telstra
Improved operational efficiency and pricing models that resulted in 145% improvement in EBITDA in Telstra programs between 2009 and 2013
Completed the acquisition and integration of the Radhaz Consulting Pty Ltd, an Electro Magnetic Emissions specialist, in 2006, remaining as director for 7 years
Group Operations Manager – Road design, construction, and maintenance
Stabil-Lime Group
06.2001 - 06.2006
Company Overview: Stabil-Lime Group is a specialist provider of civil construction, engineering and maintenance works across the road construction industry
Activities include construction and road maintenance contracts with Vic Roads, Shire Councils, Tier-1 Infrastructure contractors, bituminous sealing and quarry operations
Reporting to the CEO, I was responsible for operations of the five trading companies (~$60M) based in multiple sites throughout Victoria and southern NSW
Direct planning and monitoring of all group project performance and full P&L responsibility
Approval of group tendering and pricing activities, project costing, detailed analysis of budget versus tendered reporting and management of major civil works contracts including Vic Roads
Leading group strategic planning and multi-year forecasts
Leading, managing and motivating and large teams a team encompassing 30+ Project Engineers and ~120 field construction personnel and administration including management of industrial relations issues and EBA negotiation
Stabil-Lime Group is a specialist provider of civil construction, engineering and maintenance works across the road construction industry
Activities include construction and road maintenance contracts with Vic Roads, Shire Councils, Tier-1 Infrastructure contractors, bituminous sealing and quarry operations
Key Achievements: Design and implementation of a full project costing system
This enabled improved analysis of project performance and identified key cost drivers of the business
This established the first accurate cost completion and forecasting tool
Managed growth in turnover and profitability whilst establishing a new regional operation based in Gippsland
Increase in project EBIT to average 9% (5%+)
Successful development and implementation of an Integrated Management System that supported all OH&S, Quality Assurance and Environmental issues affecting the operation
Development and implementation of a successful performance based employee bonus program
Senior Commercial Manager
Westpac Banking Corporation
01.1995 - 05.2001
Progressed from Graduate Program to Senior Commercial Manager role reporting to the Regional Manager (Business Banking)
Responsible for a large portfolio of commercial businesses with turnover between $10.0M and $100M
Education
Graduate Diploma - Accounting
Monash University
Bachelor Business - Economics/Marketing
Swinburne University
Skills
Market-leading program leadership and delivery
Financial Management and Fiscal Accountability
Digital leader in transforming operations
Change Management & Delivery Models
Highly Productive with Collaborative Style
Risk Management and Performance Metrics
Client Relationship Management
Skilled in Performing in a Matrix Environment
Trusted adviser to C-Level and Boards
Skilled Consulting style and approach
Affiliations
Australian Institute of Company Directors
Certification
Prince 2 Certification
Keybusinessachievements
Complex Program Delivery, Successfully led planning, implementation and delivery of large-scale complex construction programs in the telecommunications and infrastructure services arena over an extended period. Recent nbn program has delivered $280M in revenue in a 2-year period with EBITDA margins ~20% and positive cash flow.
Skilled delivery and leadership, Multiple national Design & Construct contracts with all telco carriers including nbn MIMA, Telstra & VHA 3G & 4G programs, Optus 4G and In Building Outsource Program since 2005.
Proven ability to scope and implement complex engineering programs, Expertise in PMO setup and operation, responsible for delivery of average turnover in excess of $200M since 2011, supported by consistent positive financial and risk outcomes.
Digital Transformation, Operations & Change, Led and implemented full Digital Transformation of Tandem nbn operations increasing program completion and productivity by over 22% and a 15% reduction in field costs.
Secured a landmark Digital Workforce solution, SaaS platform for nbn in 2018, Project Unify, providing a mass establishment of the future ‘Digital Workforce’ capability across industry field service operations.
Led and delivered complete organisational transformation, At Tier 1 national service providers (Service Stream and Kordia) resulting in improved business growth (+20%) and EBITDA performance (+9%).
Delivered digitally driven deployment methods and tools, Linking workforce management with client systems at Kordia including integration to the 24/7 Network Operations Centre.
Strategic Planning & Business Growth, Led and implemented a ‘Customer Value Principle’ strategy for Tandem focussed on network engineering and digital integration for nbn that steered away from ‘mass programs’. Resulted in award of multiple contracts for specialised network services (3 year contract).
Developed market strategy to enter the 5G & Wireless sector, Identified and acquired a trusted specialist provider, Metasite Pty Ltd, in 2018 serving also as director.
Securing new multi-year contracts, Valued at over $180M p.a. at Kordia for key customer groups (nbn, Optus and Govt’ Radio Networks).
Commercial & Financial Leadership, Led the procurement strategy and negotiations on multiple contract award and renewal activities in the past 17 years ($1,800M+) and ownership of significant P&L responsibility.
Timeline
Director Solutions ANZ
Motorola Solutions
10.2019 - Current
Executive General Manager – Telecommunications
Tandem Pty Ltd (formerly ISGM)
07.2017 - 09.2019
Executive Program Director – ANZ Programs Office – VHA & Optus
Huawei Technologies Pty Ltd
09.2015 - 06.2017
Chief Operating Officer
Kordia Solutions Pty Ltd
10.2013 - 09.2015
Executive General Manager – Wireless Communications
Service Stream Ltd
08.2011 - 09.2013
Program Director – Wireless Solutions
Service Stream Ltd
07.2006 - 07.2011
Group Operations Manager – Road design, construction, and maintenance
Stabil-Lime Group
06.2001 - 06.2006
Senior Commercial Manager
Westpac Banking Corporation
01.1995 - 05.2001
Graduate Diploma - Accounting
Monash University
Bachelor Business - Economics/Marketing
Swinburne University
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