Ambitious team player consistently demonstrating excellence in various positions within the transport and logistics and healthcare industries. Approach challenges with enthusiasm and see them through to successful outcomes. Outgoing personality enabling effective communication and problem-solving with a knack for adapting to new situations. Effective and reliable member who consistently contributes whether working as part of a team or independently.
Overview
28
28
years of professional experience
Work History
Site Operations Manager - Warehouse/Transport
DHL Supply Chain
08.2021 - Current
Company Overview: DHL Supply Chain
Develop, lead and mentor an effective, high performing team and provide clear direction to all staff and contractors
Management of staff to ensure compliance with service standards and procedures
Management of contractor staff within DHL guidelines
Identify quality improvements, continuous improvements and implement change management
Conduct staff performance appraisals and manage staff development and training
Financial reporting and cost management
Overall management of a multi vehicle transport fleet
Manage third party logistic requirements
Manage inventory control and stock integrity through warehouse management systems
Ensure key performance indicators are monitored and met
Quality and WHS auditing to the highest standard and training staff in compliance needs
Corporate governance management including hazard/incident reporting, trending incidents and WHS standards
Participation in risk management strategies
Complete all necessary documentation in an accurate and timely manner
Provide customers with capable administrative and customer service support
GPTW and EOS management to the highest standards
Overall control of all site requirements
Site Operations Manager - Warehouse
DHL Supply Chain
01.2019 - 08.2021
Company Overview: DHL Supply Chain
Develop, lead and mentor an effective, high performing team and provide clear direction to all staff and contractors
Management of staff to ensure compliance with service standards and procedures
Management of contractor staff within DHL guidelines
Identify quality improvements, continuous improvements and implement change management
Conduct staff performance appraisals and manage staff development and training
Financial reporting and cost management
Manage third party logistic requirements
Manage inventory control and stock integrity through warehouse management systems
Ensure key performance indicators are monitored and met
Quality and WHS auditing to the highest standard and training staff in compliance needs
Corporate governance management including hazard/incident reporting, trending incidents and WHS standards
Participation in risk management strategies
Complete all necessary documentation in an accurate and timely manner
Provide customers with capable administrative and customer service support
GPTW and EOS management to the highest standards
Overall control of all site requirements
Operations Manager BAT
DHL Supply Chain
01.2018 - 01.2019
Company Overview: DHL Supply Chain
Day to day management of the BAT contract to the highest standard and delivery of required services to the highest measure
Management of staff to ensure compliance with service standards and procedures
Management of contractor staff within DHL guidelines
Identify quality improvements and implement change management
Conduct staff performance appraisals and manage staff development and training
Manage inventory control and stock integrity through warehouse management systems
Completion of weekly/monthly financial reports and cost analysis
Manage third party logistic requirements
Ensure key performance indicators are monitored and met
Financial reporting and cost management
Manage third party logistic requirements
Manage inventory control and stock integrity through warehouse management systems
Ensure key performance indicators are monitored and met
Corporate governance management including hazard/incident reporting, trending incidents and WHS standards
Participation in risk management strategies
Complete all necessary documentation in an accurate and timely manner
Provide customer with capable administrative and customer service support
Warehouse/Supply Services Manager
Calvary Healthcare Adelaide
01.2012 - 01.2018
Company Overview: Little Company of Mary
Day to day management of all supply/procurement requirements to the highest standard and delivery of required services to the highest measure
Management of staff to ensure compliance with service standards and procedures
Management of contractor staff within Calvary Healthcare guidelines
Liaise with suppliers to ensure the hospitals service requirements are met
Identify quality improvements and implement change management
Conduct annual staff performance appraisals and manage staff development and training
Manage inventory control and stock integrity through warehouse management system finance 1
Completion of weekly/monthly financial reports and cost analysis
Manage third party logistic requirements
Ensure key performance indicators are monitored and met
Participation in monthly operations and product review committees
Manager level participation in gaining Self Insurance license from Workcover SA
Auditing to standard and training staff in compliance needs
Participation in accreditation standards change from ACHS to ISO 9001
Training staff in new requirements
Participation in ISO 9001 hospital accreditation resulting in achievement of full accreditation to ISO 9001 core standards, ISO Health Care standards and 10 National Safety and Quality Health Service standards
Participation in Corporate Governance including incident reporting, trending incidents and WHSE standards
Participation in Risk management strategies
Complete all necessary documentation in an accurate and timely manner
Little Company of Mary
SPC Warehouse Supervisor/Operations Supervisor BAT
DHL Exel Supply Chain
01.2004 - 01.2012
SPC Warehouse Operations Agent/Courier Co-ordinator/Courier/Network Control & Imports Agent
DHL Worldwide Express
01.1997 - 01.2004
Education
High School Diploma -
Para Hills High School
Para Hills, SA
11-1993
Skills
Strong Organizational Skills
Analytical Problem Solving
Continuous Learning Commitment
Effective Communication Skills
End-to-End Project Execution
Proven Customer Engagement Skills
Utilize Key Performance Indicators
Professional Achievements
03/02/25, ANZ Annual Award 2024 Finalist - "Passion"
02/02/21, ANZ Annual Award 2020 Finalist - "Passion"
01/12/20, National Site Challenge Winner
06/01/12, Certificate of Appreciation
12/01/10, Employee of the Month
01/01/09, Employee of the Year Australia Finalist – DHL Supply Chain
07/01/09, Employee of the Month
01/01/07, Recognition of 10 years service
01/01/05, Employee of the Year Australia – DHL Solutions
01/01/05, Employee of the Year Australia Finalist – DHL Solutions
03/01/03, Employee of the Month
01/01/02, Recognition of 5 years service
04/01/00, Employee of the Month
Hobbies and Interests
Soccer
Movies/Films
Spending time with family and friends
Timeline
Site Operations Manager - Warehouse/Transport
DHL Supply Chain
08.2021 - Current
Site Operations Manager - Warehouse
DHL Supply Chain
01.2019 - 08.2021
Operations Manager BAT
DHL Supply Chain
01.2018 - 01.2019
Warehouse/Supply Services Manager
Calvary Healthcare Adelaide
01.2012 - 01.2018
SPC Warehouse Supervisor/Operations Supervisor BAT
DHL Exel Supply Chain
01.2004 - 01.2012
SPC Warehouse Operations Agent/Courier Co-ordinator/Courier/Network Control & Imports Agent
DHL Worldwide Express
01.1997 - 01.2004
High School Diploma -
Para Hills High School
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